- Computer Games
- Reading books
- Music
Dann Andrew Dela Rosa
Botolan, ,Zambales, Philippines
Summary
Dynamic Assistant Manager with expertise in driving strategic revenue growth initiatives. Leads staff performance improvement plans, enhancing team accountability and service standards. Delivers exceptional customer experiences by managing escalated complaints and directing effective resolutions.
Overview
8
8
years of post-secondary education
Work History
Assistant Manager
Dante Dela Rosa
Botolan, Philippines
06.2013 - I currently work here
- Reviewed staff performance metrics and owned improvement plan delivery.
- Led onboarding for new employees across company policies and service standards.
- Partnered with senior management to drive strategic revenue growth initiatives.
- Handled escalated complaints by directing practical remedies professionally.
- Oversaw daily operations, maintaining accountability for opening and closing compliance.
- Managed staff-to-senior management communication as designated liaison.
- Took charge of inventory oversight, ordering stock to prevent shortages.
- Set expectations for personal responsibility, continuous improvement, and quality outcomes.
- Directed loyalty program rollout to improve customer experience and repeat purchase rates.
- Oversaw work of administrative staff supporting [Type] operations and facilitated key cross-functional collaboration.
Education
Bachelor of Science - Accounting
Columban College
Olongapo, Philippines 06.2004 - 03.2008
Highschool -
President Ramon Magsaysay State University
Iba, Zambales, Philippines 06.2000 - 03.2004
Skills
- Managed software development projects ensuring timely delivery
- Achieved typing speed of 50 words per minute
- Excel
- Developed high-quality documents with Microsoft Word office proficiency
- Executed strategic sales initiatives to enhance market presence
- Auditing supplies and stocks
- Managed salary compliance and benefit schemes in line with regulatory standards
Interests
Timeline
Assistant Manager
Dante Dela Rosa
06.2013 - I currently work here
Bachelor of Science - Accounting
Columban College
06.2004 - 03.2008
Highschool -
President Ramon Magsaysay State University
06.2000 - 03.2004