Danilo Sy Danguilan Jr
Caloocan City, Metro Manila
Summary
Adept at spearheading system upgrades and ensuring robust system monitoring, I significantly enhanced IT infrastructure at Tycoon Animation Inc. My leadership in technical support and proactive system updates led to marked improvements in efficiency and security. My expertise combines hard skills in system management with a strong ability to mentor and guide IT teams, achieving high levels of operational excellence and customer satisfaction.
Overview
21
21
years of professional experience
Work History
System Administrator
Synergy88 Digital Media Inc
11.2023 - Current
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Managed onboarding and offboarding of employees.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Worked with users to determine areas of technology in need of improved usability.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
System Administrator
Animation Studio Inc
03.2014 - 02.2021
- Performed network security design and integration duties.
- Devised scripts and automation tools to improve system efficiency.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Led server infrastructure development, quality assurance, staging and production systems.
- Analyzed network traffic and performance metrics to optimize system performance.
- Identified and resolved network congestion issues and bottlenecks.
- Researched and recommended new technologies and strategies for improving system performance.
- Developed and documented network policies, procedures and standards.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
Head of IT
Tycoon Animation Inc
11.2009 - 08.2013
- Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
- Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
- Negotiated contracts with vendors, securing cost-effective services for the organization''s IT needs.
- Managed a team of IT professionals, providing mentorship and guidance to boost productivity and ensure project success.
Linux System Administrator
Dog and Bone Animation
04.2007 - 02.2009
- Created and serviced administrator and user accounts on Linux-based systems, managing [Number] deployments.
- Stayed up-to-date on the latest developments in Linux technologies and best practices, sharing knowledge with team members to continuously improve processes and systems.
- Resolved complex technical issues promptly by leveraging strong troubleshooting skills and root cause analysis techniques.
- Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
- Reduced downtime during planned system upgrades, maintaining seamless user experiences through thorough testing and rollback planning.
- Configured and maintained web servers with [Number] end users.
- Coordinated cross-site installation of networked systems, confirming post-install connectivity.
- Developed organization-wide administration policies to encourage continuity across multiple systems and facilities.
- Improved system performance by optimizing Linux server configurations, implementing efficient backup processes, and performing regular maintenance tasks.
- Enhanced network security by implementing firewall rules, intrusion detection systems, and fine-tuning access controls on Linux servers.
- Led server infrastructure development, quality assurance, staging and production systems.
System Administrator
Toon City Animation
03.2004 - 01.2007
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Completed reports detailing network and systems performance and downtime issues.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Drove continuous improvement of IT governance processes.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Contributed to cost-saving initiatives by analyzing resource usage trends and recommending infrastructure adjustments accordingly.
- Streamlined network operations, significantly reducing downtime by implementing robust monitoring tools.
- Empowered users with training sessions on new software applications, enhancing productivity across departments.
- Improved operational efficiency, leveraging cloud technologies for scalable and cost-effective infrastructure solutions.
- Optimized hardware utilization, conducting detailed assessments and reallocating resources for better performance.
- Secured sensitive data from unauthorized access, meticulously managing user permissions and access controls.
- Increased user satisfaction by promptly resolving technical issues and maintaining open lines of communication.
- Enhanced employee productivity with rollout of centralized authentication system, simplifying access controls.
Education
Computer Science/Assoc. Bachelor in CS - Computer Science
System Technology Institute
Cubao Quezon CitySkills
- System upgrades
- System monitoring
- Technical support
- System updates
Timeline
System Administrator
Synergy88 Digital Media Inc
11.2023 - Current
System Administrator
Animation Studio Inc
03.2014 - 02.2021
Head of IT
Tycoon Animation Inc
11.2009 - 08.2013
Linux System Administrator
Dog and Bone Animation
04.2007 - 02.2009
System Administrator
Toon City Animation
03.2004 - 01.2007
Computer Science/Assoc. Bachelor in CS - Computer Science
System Technology Institute
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