Danilo Puzon
Island Garden City Of Samal
Summary
Dynamic Store Manager with proven expertise at DAVPUMM CORPORATION, excelling in customer service management and team development. Successfully enhanced inventory control processes, leading to improved operational efficiency. Skilled in cash management and employee training, fostering a motivated workforce while maintaining a clean, safe shopping environment.
Overview
12
12
years of professional experience
Work History
Store Manager
DAVPUMM CORPORATION
09.2014 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
No Degree - Information Technology
04.2001 -
Skills
Customer service management
Employee training
Store merchandising
Team development
Retail inventory management
Cash management
POS systems
Inventory management
Inventory control
Multitasking and organization
Opening and closing procedures
Systems and software expertise
Driving
Basic Car Maintenance PMS
More hands on experience in Quickbooks Accounting and Quickbooks Point of Sale desktop Version
Timeline
Store Manager - DAVPUMM CORPORATION
09.2014 - Current
Smith Technology - No Degree, Information Technology
04.2001 -