DANIELLE ANNE MAGNO
Executive Virtual Assistant
Lipa City
Summary
Detail-oriented and motivated professional eager to leverage strong organizational and communication skills in a Customer Representative role. Adaptability and quick learning abilities will support administrative tasks, manage schedules, and facilitate an efficient workflow for optimal productivity. Committed to delivering high-quality assistance while contributing to the overall success of the team. A proactive approach ensures challenges are met with effective solutions, enhancing customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
2
2
Language
Work History
Administrative Assistant
Lyndel Pets and Veterinary Supply
Lipa City, Province Of Batangas, Philippines
04.2019 - Current
- Streamlined project workflows utilizing Trello and Google Workspace, enhancing overall efficiency by 25%.
- Launched and managed online store accounts on Lazada, Shopee, and TikTok platforms.
- Maintained an efficient record of stock inventory levels to ensure timely, weekly replenishment.
- Handled office tasks such as filing, setting up meetings, and generating reports.
- Managed the entire customer purchase funnel, from responding to inquiries and closing sales, to product delivery, achieving 98% positive feedback.
- Gained proficiency in using multiple digital tools for e-commerce and reporting, skills that are transferable to virtual administrative tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Liaised between clients and vendors and maintained effective lines of communication.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
Junior Structural Engineer
Alpton Construction Corp.
Tanauan, Province Of Batangas, Philippines
08.2022 - 11.2022
- Coordinated project tasks, ensuring adherence to engineering standards and regulations.
- Conducted comprehensive project analyses, identifying and rectifying discrepancies in engineering designs.
- Created detailed drawings using Computer-Aided Design (CAD) software to illustrate structural plans and specifications.
- Developed detailed Bills of Materials (BOM) for structural components, including quantities, specifications, and costs, using Excel and Google Sheets.
Production Intern
Creotec Philippines Inc.
Lipa City, Province Of Batangas, Philippines
02.2019 - 03.2019
- Supervised assembly line processes to ensure products met quality standards and deadlines.
- Assembled products, checked for defects, monitored manufacturing equipment, and closely followed safety procedures to prevent accidents in potentially hazardous environments.
Education
Bachelor of Science - Civil Engineering
Batangas State University - The National Engineering University
Batangas, Province Of Batangas, Philippines09-2023
Skills
Administrative support
Data entry
Computer skills
Mail handling
Problem-solving
Time management
Microsoft Office Suite
Scheduling and calendar management
Social media management
ADDITIONAL INFORMATION
Tools: Google Workspace, Microsoft Office, Zoom, Slack, Whatsapp, Trello, Asana, Click Up, Shopee, Tiktok, Lazada, Photopea, and Canva
Timeline
Junior Structural Engineer
Alpton Construction Corp.
08.2022 - 11.2022
Administrative Assistant
Lyndel Pets and Veterinary Supply
04.2019 - Current
Production Intern
Creotec Philippines Inc.
02.2019 - 03.2019
Bachelor of Science - Civil Engineering
Batangas State University - The National Engineering University