Summary
Overview
Work History
Education
Skills
Certification
Language
Websites, Portfolios and Profiles
Timeline
Generic
Daniella Jhane Pastolero Estrada

Daniella Jhane Pastolero Estrada

City of Dasmariñas,Cavite, Philippines

Summary

Dedicated candidate pursuing opportunities in corporate environment, applying strong expertise in customer service, front office operations, communication, and client relations to support organizational advancement and achieve professional excellence.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Hostess

Redspice, Okada Manila
Parañaque, Metro Manila, PH
02.2026 - Current
  • Greeted guests upon arrival, providing a warm, welcoming atmosphere to enhance customer experience.
  • Managed reservation system efficiently, accommodating guest requests and maximising dining room occupancy.
  • Handled telephone enquiries professionally, providing accurate information regarding operating hours, services, and booking procedures.

Casino Server

Okada Manila
Parañaque City, Metro Manila
10.2025 - 01.2026
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Maintained extensive knowledge of food, drinks and menus to answer customer queries.
  • Delivered exceptional customer service by promptly greeting guests and taking orders with a friendly demeanour.

Food and Beverage Attendant

Loews Philadelphia Hotel
Philadelphia, PA
02.2024 - 02.2025
  • Maintained safe hygiene and food handling standards for full compliance.
  • Delivered food and beverages to tables swiftly, ensuring orders were accurate and met quality standards.
  • Addressed guest complaints with empathy, offering prompt solutions to ensure satisfaction.

Education

BACHELORS OF SCIENCE - TRAVEL AND TOURISM MANAGEMENT

Lyceum of the Philippines University
Cavite
01-2023

HIGH SCHOOL DIPLOMA - TECHNICAL VOCATIONAL AND LIVELIHOOD TRACK: HOME ECONOMICS STRAND (CULINARY ARTS)

Lyceum of the Philippines University
Cavite
01-2019

Skills

  • Customer Service and Guest Relations
  • MS Office
  • POS system operation
  • Cross-Cultural Communication
  • Adaptability and Problem Solving
  • Written and Oral Communication
  • Conflict resolution
  • Time management

Certification

Certification Name, 2025-10-21, 2026-01-22, https://drive.google.com/drive/folders/1o3kCELsOTQI9hATLqFHaF0t9E0v0G1-?usp=drive_link

Language

English
Filipino

Websites, Portfolios and Profiles

www.facebook.com/daniellaestrda

Timeline

Hostess

Redspice, Okada Manila
02.2026 - Current

Casino Server

Okada Manila
10.2025 - 01.2026

Food and Beverage Attendant

Loews Philadelphia Hotel
02.2024 - 02.2025

BACHELORS OF SCIENCE - TRAVEL AND TOURISM MANAGEMENT

Lyceum of the Philippines University

HIGH SCHOOL DIPLOMA - TECHNICAL VOCATIONAL AND LIVELIHOOD TRACK: HOME ECONOMICS STRAND (CULINARY ARTS)

Lyceum of the Philippines University
Daniella Jhane Pastolero Estrada