Daniela Joyce Malicdem

• Managing Communication Channels : Managing the communication channels for clients, representatives and company internal staff.
• Processing Commissions : Entering all payments received onto the Commissions Spreadsheet and Zoho Books. Handling the commissions process form start to finish. Reviewing commissions report for accuracy.
• Manage billing : Creating and sending out invoices
• Issuing refunds.
• Providing text and email support for accounting and finance related concerns.
• Creating finance related reports.
• Processing chargebacks.

• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Sorted documents and maintained organized filing process.
• Verified accuracy of data entered into system to produce error-free reports.
• Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.

• Ensured accuracy of financial data by performing regular internal audits and identifying discrepancies.
• Assisted with month-end closing procedures, resulting in timely and accurate financial reporting.
• Provided exceptional customer service to both internal colleagues and external clients/vendors during financial inquiries and transactions.
• Reconciled bank statements on a monthly basis to ensure accurate account balances were maintained.
• Supported inventory management efforts by tracking purchases, sales, and adjustments in real-time using accounting software.
• Assisted with payroll processing via Quickbooks Desktop, ensuring employees received accurate paychecks in a timely manner.
• Maintained organized filing system for important financial documents, ensuring easy access and retrieval when needed.
• Transferring information from scanned bank statements into Excel spreadsheet
• Filed invoices with processed checks to maintain orderly accounting filing system.
• Processed employee and contractor expense reimbursements quickly.

As a Junior Bookkeeper:

• Ensuring books of accounts are always up to date.
• Preparing official receipts for all the finished transactions.
• Ensuring the monthly taxes are paid and correctly filed.

As a liaison officer:

• Processing all documents outfield
• Collaborating and communicating successfully with other entities outside of the business.
• Collecting, analyzing, and utilizing data and feedback to identify opportunities to improve the relationship between the business and the other entity.

As an Administrative Assistant:

• Answering or referring inquiries of clients.
• Manage and arrange new meetings and appointments.
• Secure information by completing database backups, develop and maintain a filing system.
• Contribute to team effort by accomplishing related results as needed.
• Prepare and disseminate correspondence, memos and forms.
• Assist colleagues and executives by supporting them with planning and distributing information.