Daniela Cimila
Davao City,DAS
Summary
Dedicated and driven professional seeking to expand skills and grow within a dynamic organization. Committed to contributing positively while continuously developing as a reliable and efficient employee.
Overview
2026
2026
years of professional experience
Work History
Quality Assurance Tester (Intern)
RYPACI I.T. Solutions
2025 - 01.2026
- Performed manual testing of applications to ensure quality and functionality
- Identified bugs and documented issues for resolution
Customer Support Representative (Outbound Account)
Launchpad
01.2022 - 01.2023
- Conducted outbound calls to provide customer support and service updates
- Maintained accurate records of customer interactions
Cashier
SM Lanang Supermarket
01.2020 - 01.2021
- Managed cash handling and daily balancing
- Provided excellent customer service in a fast-paced environment
Data Encoder
F2 Logistics
- 01.2018
- Digitized customer data by encoding information from manual forms
- Ensured accuracy and completeness of encoded data
- Maintained confidentiality of sensitive information
Education
Bachelor of Science - Information Technology
Assumption College of Davao
Senior High School - STEM Strand
Philippine Academy of Sakya Davao Inc.
Skills
- Data Encoding
- Basic Computer Literacy
- Basic knowledge of using multimedia design tools like Figma, Canva, CapCut
- Basic knowledge of WordPress, Trello & Jira
- Time management
- Ability to work under pressure
SEMINARS ATTENDED WITH CERTIFICATES
- 4-hour Online Information Session on Learning AI and ChatGPT for Government Workforce - Department of Information and Communications Technology XI
- 4-hour Webinar on Data Privacy Awareness - Department of Information and Communications Technology XI
- Design Thinking Workshop - DevCon Davao, Assumption College of Davao
Timeline
Customer Support Representative (Outbound Account)
Launchpad
01.2022 - 01.2023
Cashier
SM Lanang Supermarket
01.2020 - 01.2021
Data Encoder
F2 Logistics
- 01.2018
Senior High School - STEM Strand
Philippine Academy of Sakya Davao Inc.
Quality Assurance Tester (Intern)
RYPACI I.T. Solutions
2025 - 01.2026
Bachelor of Science - Information Technology
Assumption College of Davao