Daniel L. Gascon
Senior Process Specialist
Pasig City
Summary
To be able to use my skills and gain experience as an Economics and Public Policy graduate in the job that I am applying.
Developed expertise in process optimization and workflow management within fast-paced corporate environment. Skilled in data analysis and identifying areas for improvement to enhance efficiency and performance. Seeking to transition into new field where these transferable skills can drive impactful results and innovation.
Overview
6
6
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work History
Senior Process Specialist
FactSet Philippines Inc.
Taguig, Metro Manila, Philippines
04.2025 - Current
- Process Improvement Initiatives - Drive efficiencies by identifying challenges and possible solutions to improve the process; Be an active project member of projects relating to the process. Continuous improvements in the process/database that leads to client satisfaction.
- Performance/Metrics Management - Ensure timeliness, accuracy, and completeness of the coverage of the team's collection and drive actions to continuously improve the same; Ensuring metrics are met/exceeded. Achievement of the team's goals on accuracy, timeliness, and coverage.
- Support Operations Management - Proactively notify the TL/AM with first-hand information on the various issues relating to the process. Act as a back-up in the absence of the Team Leader; monitor the queue and report issues. Take charge of the following activities supporting the Team Leader, work on EOD Report, help craft motivational plans to enhance employee morale, help in capacity planning, managing shifts and workload distribution, assist in cross-production activities and any overtime requirements. Have a thorough knowledge on work-flow sourcing and reporting. Support the workforce and build multiple capabilities within the team.
- Support Skill Development of Analysts - Provide appropriate feedback and guidance to the team members. Keep a tab on bottom performers and new hires. Provide Training/Refresher on a need bases. Active role in mentoring bottom performers.
- Employee engagement and training support.
- Developed strong working relationships with internal and external partners, fostering collaboration for successful project outcomes.
- Conducted root cause analyses to identify areas for improvement within existing processes, leading to increased efficiency and reduced costs.
Process Specialist
FactSet Philippines Inc.
Taguig, Metro Manila, Philippines
02.2023 - 03.2025
- Conducted regular process reviews, identifying inefficiencies and implementing improvements that led to increased productivity and cost savings.
- Optimized process efficiency by identifying bottlenecks and implementing improvements in workflows.
- Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
- Managed multiple projects simultaneously under tight deadlines while maintaining a strong focus on quality outcomes.
Senior Research Analyst
FactSet Philippines Inc.
Taguig, Metro Manila
10.2021 - 01.2023
- Optimized research methodologies, resulting in more accurate and timely findings.
- Collect, analyze and process financial and non-financial data from various data sources not limited to company's financial reports and statements and press releases.
- Ensure that data collected complies with the defined quality and process guidelines.
Research Analyst
FactSet Philippines Inc.
Taguig, Metro Manila
01.2019 - 09.2021
- Collect, analyze and process financial and non-financial data from various data sources not limited to company's financial reports and statements and press releases.
- Ensure that data collected complies with the defined quality and process guidelines.
Education
BS Economics and Public Policy -
San Beda University
Mendiola, Manila 01.2013 - 01.2018
BS Biology - undefined
University of the Philippines
Los Baños, Laguna 01.2011 - 01.2012
Secondary - undefined
Pasig Catholic College
Malinao, Pasig City 01.2010 - 01.2011
Secondary - undefined
Our Lady of Guadalupe Minor Seminary
Guadalupe Viejo, Makati City 01.2007 - 01.2010
Elementary - undefined
Pasig Catholic College
Malinao, Pasig City 01.2001 - 01.2007
Skills
Impressive typing skills
Computer literate
Able to adjust in changes easily
Good communication skills
Good marketing skills
Operational excellence
Teamwork
Business process improvement
Process automation
Workflow design
Multitasking
Operational efficiency
Decision-making
Self motivation
Time management abilities
Adaptability and flexibility
Team collaboration
Active listening
Certification
I hereby certify that the above statements are true and officially made by the applicant.
Affiliations
- San Beda Economics Society (SBES), Member
- Publications Committee (SBES), Member
- Bedan Musicians Guild, Member
- San Beda Economics Society (SBES), 2nd Year Batch Representative
- Benedictine Chorale, External Vice President
- Benedictine Chorale, President
Training
- Business Economics Association’s The Economic Summit, University of Asia and the Pacific, 08/31/13
- ASEAN Economic Community 2015 National Congress, Palacio De Maynila, 10/02/13
- PEPBA: Getting Ready for the World, City State Hotel, 10/05/13
- ASEAN Congress: Technology, Education, San Beda College - Manila, 02/12/14
- Economic Standpoint 2014, San Beda College - Manila, 09/17/14
Accomplishments
- Supervised team of 9 staff members.
- Awarded Process Specialist of the Half Year 2023
- Awarded Process Specialist of the Year 2024
Timeline
Senior Process Specialist
FactSet Philippines Inc.
04.2025 - Current
Process Specialist
FactSet Philippines Inc.
02.2023 - 03.2025
Senior Research Analyst
FactSet Philippines Inc.
10.2021 - 01.2023
Research Analyst
FactSet Philippines Inc.
01.2019 - 09.2021
BS Economics and Public Policy -
San Beda University
01.2013 - 01.2018
BS Biology - undefined
University of the Philippines
01.2011 - 01.2012
Secondary - undefined
Pasig Catholic College
01.2010 - 01.2011
Secondary - undefined
Our Lady of Guadalupe Minor Seminary
01.2007 - 01.2010
Elementary - undefined
Pasig Catholic College
01.2001 - 01.2007