Dan Ermin Josiah Cervantes
Dagupan, Province of Pangasinan
Summary
Highly motivated Financial Operations Professional and graduating BSBA Financial Management student with over three years of combined experience in operational management and international leadership. Proven track record as a Food and Beverage Team Leader in a high-pressure U.S. environment, specializing in cash handling, inventory management, and cross-cultural communication. Adept at managing client documentation, data integrity, and onboarding processes through long-term exposure to family business operations. A results-driven individual recognized for professionalism and the ability to maintain operational excellence in fast-paced, global environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations and Administrative Lead
Ermin's Portrait
Dagupan, Province Of Pangasinan, Philippines
06.2021 - Current
- Managed and maintained accurate client documentation and contracts for school photography projects, ensuring 100% data integrity.
- Facilitated client onboarding processes by coordinating with educational institutions to define project requirements and timelines.
- Handled account maintenance and financial record-keeping for daily business transactions.
- Resolved client concerns and managed project logistics to ensure high-quality service delivery.
International Operations Intern / Team Leader
Kings Dominion Amusement Park
Doswell, Virginia
03.2025 - 07.2025
- Served as a Team Leader in a high-volume global environment, leading a diverse team and ensuring strict compliance with operational and safety standards.
- Completed Official Practicum / OJT requirements with a focus on leadership, team coordination, and operational management.
- Managed daily cash handling operations and prepared accurate sales reports for management review to ensure financial integrity.
- Developed strong cross-cultural communication skills and customer service excellence by resolving guest concerns in a fast-paced setting.
- Optimized inventory management and collaborated on cost-effectiveness strategies to maintain high service quality.
Digital Content Creator & Social Media Strategist
Freelance / Self Employed
Dagupan, Province Of Pangasinan, Philippines
08.2020 - Current
- Managed end-to-end video production workflows using industry-standard tools like Adobe Premiere Pro and DaVinci Resolve to deliver high-quality content.
- Analyzed audience engagement metrics and monetization data to optimize content performance and social media reach.
- Developed digital branding strategies, including logo design and visual identity, to enhance online presence and viewer retention.
- Demonstrated technical proficiency in hardware and software troubleshooting to maintain a consistent high-performance digital setup.
Education
Bachelor of Science - Financial Management
PHINMA - University of Pangasinan
Dagupan, Province Of Pangasinan, Philippines07-2026
Skills
- Financial Analysis & Reporting
- Operational Excellence & Compliance
- Account Maintenance & Documentation
- Risk Management
- Microsoft Excel
- Advanced Video Editing
Core Competencies
Technical Proficiency
- Digital Media & Content Strategy
- PC Hardware & Software Troubleshooting
- Cross-Cultural Communication
- Leadership & Team Management
- Conflict Resolution
- Organizational Efficiency
Leadership & Communication
Certification
Summer Work Travel Program / Cultural Exchange King’s Dominion Amusement Park, Virginia — March 26, 2025 to July 1, 2025
Timeline
International Operations Intern / Team Leader
Kings Dominion Amusement Park
03.2025 - 07.2025
Operations and Administrative Lead
Ermin's Portrait
06.2021 - Current
Digital Content Creator & Social Media Strategist
Freelance / Self Employed
08.2020 - Current
Bachelor of Science - Financial Management
PHINMA - University of Pangasinan
Certifications
07-2025