Dan Ermin Josiah Cervantes
Virtual Operations Associate
Dagupan, Province of Pangasinan,PAN
Summary
Highly motivated and adaptable BSBA Major in Financial Management student with international experience through the U.S. Summer Work and Travel program. Gained hands-on training as a Food and Beverage Team Leader at Kings Dominion Amusement Park in Virginia, developing strong skills in leadership, team coordination, customer service, and operational management. Equipped with a solid foundation in business and finance principles, analytical thinking, and organizational efficiency. Recognized for professionalism, cultural adaptability, and the ability to perform in fast-paced, high-performance environments.
Overview
1
1
Certification
Work History
Food and Beverage Team Leader
Kings Dominion Amusement Park
03.2025 - 07.2025
- Supervised daily operations and led a team of food service staff to ensure smooth and efficient workflow during peak hours
- Ensured food safety compliance by regularly conducting inspections and enforcing strict sanitation guidelines
- Collaborated with kitchen staff to develop seasonal menus featuring local ingredients while maintaining cost-effectiveness
- Coordinated special events, catering services, and private parties to generate additional revenue streams
- Created eye-catching visual displays for merchandising purposes, boosting impulse sales of featured products
- Trained and mentored new team members to uphold service quality and operational standards
- Delivered exceptional customer service by addressing guest concerns promptly and maintaining a positive dining experience
- Assisted in inventory management, cash handling, and preparation of daily sales reports
Education
Bachelor of Science - Financial Management
PHINMA - University of Pangasinan
Dagupan, Province Of Pangasinan, Philippines 04.2001 -
Skills
Business & Financial Knowledge
Certification
Summer Work Travel Program / Cultural Exchange King’s Dominion Amusement Park, Virginia — March 26, 2025 to July 1, 2025
Timeline
Summer Work Travel Program / Cultural Exchange King’s Dominion Amusement Park, Virginia — March 26, 2025 to July 1, 2025
07-2025
Food and Beverage Team Leader
Kings Dominion Amusement Park
03.2025 - 07.2025
Bachelor of Science - Financial Management
PHINMA - University of Pangasinan
04.2001 -