Danalyn Gallardo
Caloocan City
Summary
Detail-oriented and reliable with strong skills in customer relations, planning, organizing, and problemsolving. Motivated to learn, grow, and excel in the client servicing industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Zone Support Supervior
Philippine Seven Corporation / 7-Eleven
Mandaluyong City, Philippines
04.2024 - Current
- Coordinated manpower requests and ensured timely deployment across stores.
- Handled HR-related concerns including transfers, clearances, and resignations.
- Monitored employee movement and prepared regular manpower reports.
- Liaised with HR, Operations, and manpower providers for smooth staffing support.
Area Manager
Philippine Seven Corporation / 7-Eleven
Mandaluyong City, Metro Manila, Philippines
03.2023 - 04.2024
- Assist district manager in evaluating and providing performance feedback.
- Provides leadership, coaching, and performance feedback to Store Managers.
- Conducts regular audits and monitors compliance with company standards.
- Develops strategies to achieve business objectives and improve efficiency.
Area Manager Trainee
Philippine Seven Corporation / 7-Eleven
Mandaluyong City, Philippines
02.2021 - 02.2023
- Assist district manager in evaluating and providing performance feedback.
- Provide hands-on support to store managers that assist with career development, coaching and training.
- Conduct monthly store audits and utilize audits in performance management.
- Develop and manage strategies to achieve management goals.
Store Manager
Philippine Seven Corporation / 7-Eleven
Mandaluyong City, Philippines
09.2016 - 01.2021
- Managed daily store operations including store financial performance, expense control, inventory, customer service and staff management.
- Supervised, trained, and developed staff members in accordance with company policies and procedures.
- Inventoried stock and re-orders when inventory dropped to a specific level and monitored sales activities to ensure that customers received satisfactory service and quality goods.
- Followed proper standards for food safety and sanitation.
- Achievements/Tasks
Operational Management Trainee
Philippine Seven Corporation / 7-Eleven
Mandaluyong City, Philippines
03.2016 - 08.2016
- Efficiently managed all operational functions including receiving/back room inventory and store maintenance.
- Report and process all employee and/or customer incidents or accidents following company procedure.
- Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
- Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
- Achievements/Tasks
Education
Bachelor of Science - Psychology
University of Caloocan City
04.2015
Skills
- Customer service
- Effective time management
- Leadership
- Communication
- Decision Making
- G Suite
- MS Office
Certification
- Safety Officer 1 Training Course (04/2019)
- Safeways Consultancy and Safety Services
LANGUAGES
Filipino - Native or Bilingual Proficiency
English - Full Professional Proficiency
Timeline
Zone Support Supervior
Philippine Seven Corporation / 7-Eleven
04.2024 - Current
Area Manager
Philippine Seven Corporation / 7-Eleven
03.2023 - 04.2024
Area Manager Trainee
Philippine Seven Corporation / 7-Eleven
02.2021 - 02.2023
Store Manager
Philippine Seven Corporation / 7-Eleven
09.2016 - 01.2021
Operational Management Trainee
Philippine Seven Corporation / 7-Eleven
03.2016 - 08.2016
Bachelor of Science - Psychology
University of Caloocan City