Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Proven skills in increasing customer engagement and business visibility in online searches through successful SEO approaches. Experienced in developing marketing initiatives, increasing business success and boost sales. Excellent analytical, organizational and decision-making abilities.
Hi, I’m
DAISY ROSE JUNGOY
Quezon City,Metro Manila
Summary
Overview
2
years of professional experience
Work History
Majorel Philippines Corporation
Customer Service Representative III
01.2022 - 01.2024
Job overview
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Handled customer inquiries and suggestions courteously and professionally.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
Our Lady of Fatima UniversityQuezon City
No Degree from Bachelor of Science in Psychology
University Overview
Our Lady of Fatima UniversityQuezon City
High School Diploma
University Overview
Skills
- Ul>
- Report Generation
- P>Account Updating
- P>Product Knowledge
- P>Live Chat Support
- P>Digital Marketing
- P>SEO
- P>Campaign Development
Work Preference
Work Type
Part TimeContract WorkWork Location
RemoteImportant To Me
Flexible work hours4-day work weekWork-life balancePersonal development programsWork from home optionPaid time offTimeline
Customer Service Representative III
Majorel Philippines Corporation
01.2022 - 01.2024
Our Lady of Fatima University
No Degree from Bachelor of Science in Psychology
Our Lady of Fatima University
High School Diploma
Similar Profiles
DAISY ROSE JUNGOYDAISY ROSE JUNGOY
Customer Service Representative III at Majorel Philippines CorporationCustomer Service Representative III at Majorel Philippines Corporation
Darren Aaron ParadoDarren Aaron Parado
Resource Coordinator at MAJOREL PHILIPPINES (Teleperformance Philippines)Resource Coordinator at MAJOREL PHILIPPINES (Teleperformance Philippines)
Jon Michael MarianoJon Michael Mariano
Assistant Operations Manager at Teleperformance Philippines - MajorelAssistant Operations Manager at Teleperformance Philippines - Majorel