DAISY LYN AGBAYANI

· Supports records management and document control, including verification, scanning, filing, and inventory validation.

· Assists in pre-takeover activities, document release, and reporting.

· Performs administrative and secretarial tasks, including call handling and document tracking.

· Retrieve and validate closed bank records for PAD-referred QRCs.

· Inventory and return borrowed records; verify accounts through ITS.

· Draft replies, recommendations, and memoranda for resolution.

· Notify clients when documents are ready for release.

• Greets customers, assess needs, and provide assistance and information of products
• Operate cash register, process transactions accurately and handle payments.
• Maintain cleanliness and organization of the store, including shelves and merchandise displays.
• Assist with receiving and processing shipments, checking for accuracy, and sorting items as needed
• Uphold store policies and procedures, including safety and security protocols
• Collaborate with team members to achieve sales goals and improve overall customer satisfaction

• Answer inbound calls from customers addressing inquiries, resolving issues, and providing product Information.
• Utilize software to track and document customer interactions, enhancing data accuracy and service efficiency.
• Identify and escalate complex issues to appropriate departments, ensuring timely resolution and maintaining customer trust.

• Operated cash registers, processed transactions accurately, and handled cash payments.
• Provided excellent customer service by addressing inquiries, resolving complaints, and ensuring positive shopping experience.
• Balanced cash drawer at the beginning and end of shifts, ensuring accuracy and accountability in financial transactions.

• Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
• Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
• Developed strong relationships with customers, driving repeat business and loyalty.
• Kept front check out area clean and organized for efficient service.
• Operated cash registers, processed transaction accurately, and handled cash payments.
• Balanced cash drawer at the beginning and end of shifts, ensuring accuracy and accountability in financial transactions.
• Assisted in preparing and dispensing prescription orders
• Checking and balance the markup price and selling price of stocks and products together with the expiration dates
• Check and order new products and manage inventory counts.
• Manages store budget and expenses ensuring to meet financial goals