Summary
Overview
Work History
Education
Skills
Software
Interests
Hobbies
Timeline
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CZARINA KAYE S. DELA CRUZ

CZARINA KAYE S. DELA CRUZ

Undergraduate Student
Baguio City, Benguet

Summary

Successful public relations professional with substantial experience developing and executing successful PR campaigns. Skilled at creating positive relationships with media, stakeholders and clients. Strategic and committed to staying responsive and proactive in dealing with crises.

Overview

8
8
years of professional experience
8
8
years of post-secondary education
4
4
Languages

Work History

PHOTOGRAPHER AND VIDEOGRAPHER

Freelance
Washington, DC
05.2018 - Current
  • Collaborated with photographer Pat Buenaobra Film Director at Profound Films (Caloocan, North Capital
  • Region Philippines)
  • Directed and collaborated a project with The Washington Ballet (Washington, DC, USA)
  • Single-handedly photographed a private wedding professionally
  • Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
  • Completed complex photo shoots at indoor and outdoor venues.
  • Digitally edited photos to enhance appearance.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Planned and prepared for on-location and studio shoots.
  • Photographed high-quality images for various print and digital projects.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
  • Maintained productive professional relationships with models and modeling agencies.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • Utilized natural and artificial lighting to capture desired images and maintain quality.
  • Captured stunning images for variety of projects.

Volunteer

1SAMBAYAN
Washington
02.2022 - 11.2022
  • Coordinated and assisted with activities to mobilize supporters and increase visibility for the political party among Filipino Americans, including rallies and voter registration drives.
  • Assisted with "Rally for Hope and Democracy" organizing for over two hundred participants.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Provided administrative support to department leads to help organize events and fundraisers.

Customer Service Intern

UNITED STATES EMBASSY OF SWITZERLAND Washington
01.2022 - 12.2022
  • Interacted with diplomats, politicians, and leaders from around the world, gaining insight into their countries, cultures, and priorities
  • Developed a keen sense of diplomatic protocol, including seating arrangements and formal titles
  • Assisted with event planning and execution, ensuring smooth and successful events that made guests feel welcome and appreciated
  • Gained valuable skills in cultural sensitivity, effective communication, and strategic thinking.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Increased efficiency and team productivity by promoting operational best practices.

Assistant to the Head Chef

UNITED STATES EMBASSY OF SWEDEN
Washington, DC
09.2022 - 12.2022
  • Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Used variety of kitchen tools and appliances to prepare ingredients and meals.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Trained new kitchen staff on proper food handling and preparation techniques.
  • Trained new staff on food preparation and safety procedures.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.

Assistant to Residence Manager

UNITED STATES EMBASSY OF AUSTRALIA
Washington, DC
01.2019 - 01.2022
  • Provided administrative support to the Residence Manager in a busy diplomatic residence, ensuring the smooth running of day-to-day operations
  • Coordinated and assisted with events held at the Residence, liaising with vendors, guests, and embassy staff to ensure successful execution
  • Managed correspondence and scheduling for the Residence Manager, including handling emails, phone calls, and other inquiries
  • Provided exceptional customer service to guests, visitors, and embassy staff, ensuring that their needs were met and exceeded
  • Maintained strict confidentiality and security protocols, including handling sensitive and confidential information with discretion
  • Developed strong relationships with embassy staff and stakeholders, fostering a positive and collaborative work environment.
  • Developed strong communication and organizational skills through working on group projects.

Representative and Information/Media Director

STUDENT GOVERNMENT
Washington, DC
08.2016 - 01.2018
  • Authored newsletters and relevant information on school events and activities that helped enhance student participation on after school programs
  • Helped resolve issues between students and administration regarding concerns on school activities, club and organization funding, and relevant advocacy headed by students
  • Negotiated with administration and other student government members on resource allocation and funding.
  • Facilitated effective teamwork in council meetings and group projects by addressing each member's strengths and supporting personal growth.
  • Supported and planned weekly government meetings, organizing action items and delegating tasks.
  • Managed 7 students in media department at the Woodrow Wilson High School.
  • Handled external communications with media and public relations professionals.

Student

ACADEMY OF HOSPITALITY AND TOURISM Washington
Washington, DC
08.2015 - 06.2017
  • Hosted the DCPS Chancellor's Dinner in Woodrow Wilson High School.
  • Attended the National Academy Foundation as a panelist headed by Cornell University School of Business.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Part-Time Server

MIKKO
Washington, DC
01.2022 - 12.2022
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Volunteer

STORIED FOODS
Washington, DC
08.2021 - 01.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Stocked and rotated food items according to expiration dates.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Personal Assistant

MARGARET JOHNSON
Washington, DC
09.2022 - 01.2023
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Greeted guests in with friendliness and professionalism.
  • Provided effective assistance for specific aspects of business operations and personal operations of employer.
  • Assisted manager in all aspects of business operations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Identified issues, analyzed information and provided solutions to problems.
  • Skilled at working independently and collaboratively in a team environment.
  • Documented pet care activities, immunizations and treatments delivered.
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.

Head Photographer and Editor-in-Chief

WOODROW WILSON HIGH SCHOOL NEWSPAPER
Washington, DC
08.2016 - 04.2018
  • Carried out responsibilities as a Head Photographer by collaborating with newspaper reporters and writers, carrying out objectives and subjects, and training up to seven photographers.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Managed and organized photo database using consistent naming conventions and key-wording for search optimization.

Founder and President

Woodrow Wilson High School Cooking Club
Washington, DC
08.2017 - 06.2018
  • Created organization's mission and vision statements for use by employees.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Developed key operational initiatives to drive and maintain substantial business growth.

President

Woodrow Wilson High School Greenhouse Club
08.2017 - 06.2018
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assembled and maintained greenhouses and other structures to assist with business operations.
  • Rearranged planting beds and flower gardens seasonally.
  • Planted, cultivated and harvested various types of trees, shrubs, and plants.
  • Assisted customers with finding requested plants and flowers.
  • Organized and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated leadership skills in managing projects from concept to completion.

Education

Bachelor of Arts - Diplomacy International Relations

ATENEO DE MANILA UNIVERSITY
Quezon City, Manila Philippines
08.2020 - Current

Minor - Modern Languages, French

Ateneo De Manila University
Quezon City, Manila Philippines
08.2020 - Current

High School Diploma -

Woodrow Wilson Senior High School
Washington, DC USA
08.2015 - 06.2018

Skills

    Video Editing

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Software

Adobe Illustrator and Photoshop

Final Cut Pro X

Adobe Lightroom

Interests

Public Speaking

Diplomacy

Chinese Studies

French Lanugage Studies

Hobbies

My hobbies include long-distance running, cycling, photography, playing the guitar and the piano, and cooking.

Timeline

Assistant to the Head Chef

UNITED STATES EMBASSY OF SWEDEN
09.2022 - 12.2022

Personal Assistant

MARGARET JOHNSON
09.2022 - 01.2023

Volunteer

1SAMBAYAN
02.2022 - 11.2022

Part-Time Server

MIKKO
01.2022 - 12.2022

Customer Service Intern

UNITED STATES EMBASSY OF SWITZERLAND Washington
01.2022 - 12.2022

Volunteer

STORIED FOODS
08.2021 - 01.2023

Bachelor of Arts - Diplomacy International Relations

ATENEO DE MANILA UNIVERSITY
08.2020 - Current

Minor - Modern Languages, French

Ateneo De Manila University
08.2020 - Current

Assistant to Residence Manager

UNITED STATES EMBASSY OF AUSTRALIA
01.2019 - 01.2022

PHOTOGRAPHER AND VIDEOGRAPHER

Freelance
05.2018 - Current

Founder and President

Woodrow Wilson High School Cooking Club
08.2017 - 06.2018

President

Woodrow Wilson High School Greenhouse Club
08.2017 - 06.2018

Head Photographer and Editor-in-Chief

WOODROW WILSON HIGH SCHOOL NEWSPAPER
08.2016 - 04.2018

Representative and Information/Media Director

STUDENT GOVERNMENT
08.2016 - 01.2018

High School Diploma -

Woodrow Wilson Senior High School
08.2015 - 06.2018

Student

ACADEMY OF HOSPITALITY AND TOURISM Washington
08.2015 - 06.2017
CZARINA KAYE S. DELA CRUZUndergraduate Student