Czarina Rose Castro
Bachelor Of Science In Information Technology Major In Database Application Programming
Talavera
Summary
Operationally oriented with solid background in strategic planning and operational oversight of the Cooperative. Proven ability to lead teams and execute initiatives that enhance organizational effectiveness.
Overview
9
9
years of professional experience
Work History
Administrative Officer/Appointed Acting OIC
Cooperative Union of Talavera Nueva Ecija (COUNTNE)
04.2023 - Current
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Maintained accurate records and archives to ensure easy access to essential information for management decisions.
- Managed office budget, tracking expenses and optimizing resource allocation for cost efficiency.
- Facilitated event planning and coordination for conferences, workshops, and training sessions to promote professional development opportunities.
- Assisted in the development and implementation of company-wide policies and procedures to improve efficiency and maintain regulatory compliance.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
BRANCH OPERATIONS OFFICER
Kilusang Lima (5) Para Sa Lahat Multipurpose Cooperative (K5 MPC)
03.2022 - Current
- Responsible for maintaining customer satisfaction within the assigned branch thru effective internal supervision of daily transactions, addressing operational problems, management and development of staff and submission of daily reports.
- Manages and evaluates the work performance of branch employees in accordance with K5 MPC policies.
- Identifies areas for improvement such as current procedures and processes.
- Motivates branch staff for maximum work performance to ensure high quality customer service.
- Implements control procedures in accordance with the K5 MPC Manual of Policies and Procedures and other coop laws, rules and regulations or as instructed by the Management and ensure staff compliance on such policies.
- Oversees the coop’s administrative and operations staff and direct work flow between departments
- Performs other functions, duties and responsibilities as may assigned or directed by the Management.
TELLER
Kilusang Lima (5) Para Sa Lahat Multipurpose Cooperative (K5 MPC)
10.2017 - 03.2022
- Responsible to attend all members queries with a high-quality customer service.
- Conducting Pre-Membership Orientation and Pre-Membership Education Seminar to the new members.
- Performs to the day-to-day transactions such deposit, withdrawals, accepting payments and disbursement of loans and other cash related transactions.
Education
Teacher Certificate Program -
Araullo Phinma University
01-2020
Bachelor of Science - Information Technology, Database Application Programming
Nueva Ecija University of Science and Technology-MGT
01-2016
Skills
Module Writing
Public Speaking
Flexibility
Report writing
Work coordination
Strategic planning
Timeline
Administrative Officer/Appointed Acting OIC
Cooperative Union of Talavera Nueva Ecija (COUNTNE)
04.2023 - Current
BRANCH OPERATIONS OFFICER
Kilusang Lima (5) Para Sa Lahat Multipurpose Cooperative (K5 MPC)
03.2022 - Current
TELLER
Kilusang Lima (5) Para Sa Lahat Multipurpose Cooperative (K5 MPC)
10.2017 - 03.2022
Bachelor of Science - Information Technology, Database Application Programming
Nueva Ecija University of Science and Technology-MGT
Teacher Certificate Program -
Araullo Phinma University