CZARINA ONG

• Served as Advisor to the President on HR-issues and concerns, from recruitment, training and development of employees, labor relations
• Created templates for annual and monthly performance goals for each Dental Clinic
• Designed performance metrics for all employees including the Heads of Dental Clinics, Branch Dentists and staff

As Head of the HR Department -

• Directed the activities of the department, from recruitment, on-boarding, training and development, performance management, administration og compensation and benefits employee relations, organizational development
• Formulated HR programs and policies, including implementing rules and guidelines
• Developed succession plans and training and paths for identified successors
• Prepared Corporate Governance Manual for the Board of Directors
• Handled corporate governance-related matters, including the performance metrics for the Board of Directors
• Prepared Outsourcing Policies and Guidelines

As Member of the Bank Evaluation Committee

• participated in the hearing and decision on administrative cases involving employees

As Head of the Policies Development and HR for Overseas Branches and Confidential Payroll Unit

• Developed HR policies and programs
• Continuously reviewed the labor laws and compensation policies in the host countries where the Bank's overseas branches are located and revised the existing practice, if necessary
• Conducted studies on organizational changes in the bank and prepared proposals on organizational structure and manpower requirements
• Conducted manpower audits

As Manager & Head of Organizational Planning & Development Department

• Conducted studies on organizational changes in the bank;
• Prepared proposals on organizational structure and manpower requirements

As Member of the Labor Management Committee

• Worked with the Union Officers to ensure the harmonious relations between Management and the employees
• Conducted dialogues with employees in the branches

• Conducted studies on the establishment of new subsidiaries or dissolution of losing subsidiaries
• Handled the conversion of a shell subsidiary into a new and operating subsidiary
• Assisted the subsidiaries in the preparation of business plans and strategies
• Reviewed and monitored their financial performance.

• Directed the operations of the Bills Processing and Bookkeeping Departments
• Approved payments to contractors and vendors, purchases of supplies, properties and equipment, payroll of guards, messengers, janitors and other contractual personnel of the Bank
• Handled accounting functions of the General Services Department

• Reviewed the annual budget submitted by each unit of the Bank and revised them if excessive
• Monitored the income and expense of each department on a monthly basis against their approved budgets

• Handled bookkeeping functions (maintaining subsidiary ledgers on Accounts Receivable, Accounts Payable, Stationery and Supplies, etc,

• Improved cash flow management with timely collection efforts covering overdue Accounts Receivable

• Reviewed float items and handled conciliation of open items