Czar Ventura

Operations Manager with 10+ years of progressive leadership experience in the BPO industry. Proven track record of elevating team performance, driving stakeholder alignment, and optimizing program execution. Adept at mentoring talent, managing cross-functional teams, and leading initiatives focused on productivity, sales, and customer satisfaction. Skilled in stakeholder management, program delivery, and performance metrics.

Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.