Pleasantly interacted with customers during hectic period to promote fun and positive environment Maintained cleanliness and sanitation of customer facing work area and dining room space to meet governmental and organizational safety health guidelines
Maintained regular and consistent attendance and punctuality
Brewed and served coffee, tea and other nonalcoholic drinks according to company standards
Memorized recipes for specialty coffee beverages and seasonal offerings.
Team Leader in Housekeeping Department
Fairways and Bluewater Golf Resort
Island of Boracay
Controlled line and crowd with quick, efficient service Trained new team members with positive reinforcement and respectful, encouraging coaching
Cleared counters, machines, utensils and seating areas daily.
Food and Beverage - Dining Department
Keep the restaurant clean and presentable
Inventory management Welcoming customers
Greet customers and present menus
Customer service
Take the food and drinks orders
Make suggestions based on their references
Issue bills and accept payment
Checking guests are happy
Clearing tables
Insuring food safety standards
Excellent communication and interpersonal skill.
Department assigned: Housekeeping Department
Fairways and Bluewater Resort Golf and Country Club
Island of Boracay
02.2024 - 05.2024
Enters and prepares the room for cleaning
Makes bed
Dust the room and furniture
Replenish the guestroom and bath supplies
Cleans the bathrooms
Clean the closet
Vacuum and mop the floors
Check and secure the rooms
Replenish amenities according to the operational standard
Perform rotation cleaning duties as required
Cleans guest bathroom/bedroom/floor corridor
Responsible for replenishment of guest complimentary water
Responsible for the cleanliness and maintenance of his work area
Responsible for following the standard operating procedures
Responsible for the hotel property in the work area.
Front Office-Guest Service Department
Review arrival list to welcome guests Welcoming and greeting guests
Helping guests to carry their luggage
Escorting guest to the front desk for their appointment
Taking care of their luggage
Serving welcome drinks
Answering questions
Provides service to guests at the main lobby of an accommodation property
Running errands to assist guest
Escorting guest to their rooms.
Skills
Service Management, Cooking, Food preperation management
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Education
Bachelor Of Industrial Technology - Major in Food Service Technology
University of Antique, Sibalom, Antique
06.2024 - 07.2024
Certification
Certificate of Completion On-the Job Training, College Deploma
Timeline
University of Antique - Bachelor Of Industrial Technology, Major in Food Service Technology
06.2024 - 07.2024
Certificate of Completion On-the Job Training, College Deploma
05-2024
Department assigned: Housekeeping Department - Fairways and Bluewater Resort Golf and Country Club
02.2024 - 05.2024
Coffee Barista - ThirTea Ann
07.2022 - 01.2023
Team Leader in Housekeeping Department - Fairways and Bluewater Golf Resort