Cyrill Cantiveros Loqueloque
Bacolod City
Summary
Self-motivated professional recognized for willingly taking on various tasks in busy settings. Focused on boosting customer loyalty by maintaining optimum stock levels. Helpful and accommodating individual comfortable greeting customers and answering questions or inquiries.
Knowledgeable professional with friendly disposition and desire to work hard. Known for outstanding work ethic. Comfortable lifting and trained to operate various equipment.
Motivated sales clerk bringing several years of retail experience. Knowledgeable in money handling, merchandising and customer service. Trusted to handle high-volume sales environments.
Helpful professional with several years of experience in industry and exceptional customer service skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Clerk
Ayala Mall
Bacolod City Negros Occ.
06.2021 - 08.2021
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Prepared merchandise for shipment according to company policy ensuring correct packing materials were used.
- Followed up on customer requests or concerns in a timely manner.
Cashier
Unitop 888 China Town Square
Bacolod City Negros Occ.
11.2020 - 05.2021
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Sales Assistant/Head Cashier
Joel Games and Gadgets ( 2nd floor 888 China Town Square )
Bacolod City Negros Occ.
06.2019 - 12.2019
- Analyzed customer feedback data to identify areas of improvement within store's services.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Ensured compliance with company policies and procedures at all times.
Sales Clerk
Sm Bacolod City
Bacolod City Negros Occ.
10.2019 - 10.2019
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Prepared merchandise for shipment according to company policy ensuring correct packing materials were used.
- Followed up on customer requests or concerns in a timely manner.
Customer Service Representative
Panasiatic Solutions
Bacolod City Negros Occ.
02.2019 - 05.2019
- Tracked progress on each dispute case and provided updates as needed throughout the entire process.
- Provided guidance to staff members regarding dispute resolution procedures and protocols.
- Built relationships with customers to ensure their satisfaction during the dispute resolution process.
Sales Agent
Globe Telecom
Bacolod City Negros Occ.
04.2018 - 01.2019
- Maintained accurate records of all sales activities in the company's CRM system.
- Ensured compliance with company policies and procedures at all times.
- Reported directly to regional Sales Manager regarding progress towards goals.
Education
Some College (No Degree) - Accounting And Finance
Bookkeeping Nc3
Bacolod City11-2024
Computer System Servicing - Computer Installation And Repair Technology
E-Tech Global Training Academy Inc.
Bacolod City Negros Occidental06-2024
Cookery Nc 11 - Culinary
Great Harvest Academy of Technical Skills
Bacolod City Negros Occidental05-2024
Web Creative Design - Web Design
E-Tech Global Training Academy Inc.
Bacolod City Negros Occidental12-2023
General Academic Strand - Computer Installation And Repair Technology
Our Lady Of Peace Mission School, Inc.
San Carlos City Negros Occidental03-2018
Skills
- Goal-Oriented
- Complaint resolution
- Technical Support
- Customer Needs Assessment
- Process Improvement
- Business Development
- Lead Generation
- Customer Service
- Sales Development
- Strategic Planning
- Relationship Building
- Sales strategy development
- Exceeds sales goals
- Complex Problem-Solving
Languages
English
First Language
English
Proficient (C2)
C2
Bisaya
Proficient (C2)
C2
Hiligaynon
Proficient (C2)
C2
Tagalog
Proficient (C2)
C2
Certification
Certificate TESDA Holder
Timeline
Sales Clerk
Ayala Mall
06.2021 - 08.2021
Cashier
Unitop 888 China Town Square
11.2020 - 05.2021
Sales Clerk
Sm Bacolod City
10.2019 - 10.2019
Sales Assistant/Head Cashier
Joel Games and Gadgets ( 2nd floor 888 China Town Square )
06.2019 - 12.2019
Customer Service Representative
Panasiatic Solutions
02.2019 - 05.2019
Sales Agent
Globe Telecom
04.2018 - 01.2019
Computer System Servicing - Computer Installation And Repair Technology
E-Tech Global Training Academy Inc.
Cookery Nc 11 - Culinary
Great Harvest Academy of Technical Skills
Web Creative Design - Web Design
E-Tech Global Training Academy Inc.
General Academic Strand - Computer Installation And Repair Technology
Our Lady Of Peace Mission School, Inc.
Some College (No Degree) - Accounting And Finance
Bookkeeping Nc3
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