Highly skilled virtual professional in the electrical and plumbing industry based in Australia, instrumental in providing exceptional administrative support to team members. Expertise in managing schedules, handling correspondence, and coordinating projects to drive efficiency and achieve desired outcomes. Knowlegable in invoicing using Xero and simPRO.
Overview
7
7
years of professional experience
Work History
Virtual Assistant
Acquire Asia Pacific Philippines
Pasig, Metro Manila, Philippines
01.2021 - Current
Email Clearing/Pre Clearing
Emails to Customers to follow-up job data
Customer and Site database clean-ups, correcting details and missing data
Data entry tasks
Service job invoicing
Entering Supplier invoices against PO's
Formatting spreadsheet
Preparing jobs for Invoicing
Preparing and Generating reports
Maintained a well-organized database system for improved information accessibility in daily operations.
Posting job adverts in SEEK and Expr3ss
Customer Service and Back Office Role
Concentrix Daksh Philippines
Quezon City, Metro Manila, Philippines
06.2018 - 12.2019
Receiving Inbound calls for an UBER delivery app based in Australia, wherein we provide a professional customer service to restaurant owners to the queries, doing follow ups with the delivery partner assisting them to their online application for UBER.
Duties and Responsibilities:
Back office more on administrative support to solve difficulties.
Back office attention to detail since more on updating records, such as restaurant Menus.
Understand customer needs and recommend appropriate products.
Ensure information is accurate and valid by creating and updating records.
Self-motivated, with a strong sense of personal responsibility.