Cyril Jeremiah Sanchez
Marikina City
Summary
Highly skilled virtual professional in the electrical and plumbing industry based in Australia, instrumental in providing exceptional administrative support to team members. Expertise in managing schedules, handling correspondence, and coordinating projects to drive efficiency and achieve desired outcomes. Knowlegable in invoicing using Xero and simPRO.
Overview
7
7
years of professional experience
Work History
Virtual Assistant
Acquire Asia Pacific Philippines
01.2021 - Current
- Email Clearing/Pre Clearing
- Emails to Customers to follow-up job data
- Customer and Site database clean-ups, correcting details and missing data
- Data entry tasks
- Service job invoicing
- Entering Supplier invoices against PO's
- Formatting spreadsheet
- Preparing jobs for Invoicing
- Preparing and Generating reports
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Posting job adverts in SEEK and Expr3ss
Customer Service and Back Office Role
Concentrix Daksh Philippines
06.2018 - 12.2019
- Receiving Inbound calls for an UBER delivery app based in Australia, wherein we provide a professional customer service to restaurant owners to the queries, doing follow ups with the delivery partner assisting them to their online application for UBER.
- Duties and Responsibilities:
- Back office more on administrative support to solve difficulties.
- Back office attention to detail since more on updating records, such as restaurant Menus.
- Understand customer needs and recommend appropriate products.
- Ensure information is accurate and valid by creating and updating records.
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor of Business Administration -
Pamantasan Ng Lungsod Ng Marikina
Marikina City, Metro Manila, Philippines01.2014
Skills
- Data entry
- Microsoft office, Word, Excel
- Customer service
- simPRO, and Xero knowledge
- Task prioritization
- Spreadsheet management
- Invoice processing
- Multitasking and organization
References
Jennifer, Magada, Operations Manager, 09452040693
Timeline
Virtual Assistant
Acquire Asia Pacific Philippines
01.2021 - Current
Customer Service and Back Office Role
Concentrix Daksh Philippines
06.2018 - 12.2019
Bachelor of Business Administration -
Pamantasan Ng Lungsod Ng Marikina
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