Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Seira Grace Alvaran

Seira Grace Alvaran

Technical Support Sales
Blk 45 Lot 31 Ph 6D Towrville Brgy. Gaya-gaya, San Jose Del Monte

Summary

I'm trained to different LOB's on this account and I know I could share more of my experience with others who need more help about understanding the product. Solution-minded Technical Sales Representative with background in maintaining excellent client relationships through attentive and helpful service. Quickly responds to client concerns and complaints, providing solutions to avoid future issues. Possesses outstanding negotiation, persuasion and selling abilities.

Overview

8
8
years of professional experience

Work History

Technical Support Sales

Taskus Inc.
Meycauayan
06.2021 - Current
  • Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
  • Delivered technical sales presentations to prospects and presented benefits and value of products.

Customer Support Representative

Afni Philippines
Quezon City
02.2021 - 05.2021

* Handling Telco Prepaid and Postpaid Accounts.

  • Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.

Customer Support Representative

Alorica
Quezon City
03.2015 - 02.2017

Assisting customer's with thier online purchase and deliveries.

Education

No Degree - Associate In Computer Technology

Datamex
Manila, Philippines
04.2001 -

Skills

    Technical Support

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Timeline

Technical Support Sales

Taskus Inc.
06.2021 - Current

Customer Support Representative

Afni Philippines
02.2021 - 05.2021

Customer Support Representative

Alorica
03.2015 - 02.2017

No Degree - Associate In Computer Technology

Datamex
04.2001 -

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Seira Grace AlvaranTechnical Support Sales