Cyprus Ann Napoles
Cantuod, Balamban, Cebu
Summary
- Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues.
- An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
QQ English
SKYRISE 7F, APAS LAHUG CEBU, CITY
06.2023 - Current
- Ensured compliance with all safety regulations in the workplace.
- Maintained a positive work environment that promoted collaboration between team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Conducted regular performance reviews to assess individual team member progress.
- Established clear expectations for employees, providing guidance when needed.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
ESL Instructor
QQ ENGLISH
SKYRISE 7F, APAS LAHUG CEBU, CITY
02.2022 - Current
- Provided one-on-one instruction for non-English speaking students within online and offline settings.
- Provided instruction in reading, writing, speaking and listening skills with an emphasis on pronunciation.
- Organized classroom activities to promote English language development among students.
- Guided students in developing their listening, speaking, reading, and writing skills in English.
- Utilized various teaching methodologies to deliver engaging, interactive learning experiences.
- Provided constructive feedback to students to help improve their language skills and confidence in using English.
Education
Bachelor of Elementary Education-General Education
SAINT THERESA’S COLLEGE CEBU
Don Ramon Aboitiz, Cebu, City04-2018
Highschool
SAINT FRANCIS ACADEMY
Baliwagan, Balamban, Cebu04-2014
Elementary
GREGORIA MILAN ELEMENTARY SCHOOL
Cantuod, Balamban, Cebu04-2010
Skills
- Classroom management
- Language instruction
- Curriculum development
- Problem solving
- Collaboration
- Effective communication
- Team management
- Organizational skills
- Decision-making
- Team building
Certification
- Licensed Professional Teacher
Affiliations
- Microsoft Word
- PPT Presentation
- Cooking
- Playing Volleyball
- Playing Softball
- Playing Chess
- Playing Soccer
Timeline
Team Leader
QQ English
06.2023 - Current
ESL Instructor
QQ ENGLISH
02.2022 - Current
Bachelor of Elementary Education-General Education
SAINT THERESA’S COLLEGE CEBU
Highschool
SAINT FRANCIS ACADEMY
Elementary
GREGORIA MILAN ELEMENTARY SCHOOL
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