Cynthia Talion

• Prepared bank deposits and handled business sales, returns, and transaction reports.
• Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
• Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
• Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
• Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
• Cultivated loyal customer base by providing exceptional service, personalized recommendations, and timely resolution of issues or complaints.
• Developed comprehensive marketing strategies to attract new customers and retain existing ones.
• Achieved growth in total sales year-over-year due to strategic planning and data-driven decision-making practices.
• Increased customer satisfaction by implementing innovative store layout and design.
• Consulted with customers to assess needs and propose optimal solutions.
• Managed day-to-day business operations.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Trained and guided team members to maintain high productivity and performance metrics.
• Reduced operational risks while organizing data to forecast performance trends.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

• Strengthened customer relationships with timely and relevant social media interactions.
• Generated leads by utilizing targeted audience segmentation and personalized messaging within social media campaigns.
• Enhanced online presence by creating engaging, shareable content across multiple platforms.
• Curated user-generated content for use in marketing materials, increasing brand authenticity and consumer trust.
• Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
• Produced visually appealing graphics using design tools such as Canva or Adobe Creative Suite to enhance social media presence.
• Conducted daily updates to social media profiles to boost company online presence.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat busines.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Participated in training programs to enhance product knowledge and customer service skills.

Improved office efficiency by streamlining administrative processes and implementing time-saving strategies.

• Supervised clerical and administrative personnel by communicating job expectations, appraising job results and disciplining employees.
• Led, advised, encouraged and facilitated personnel to create and explore innovative technologies and research.
• Cultivated strong relationships with key stakeholders through consistent engagement and proactive communication efforts.
• Managed complex projects involving multiple stakeholders from inception through completion while adhering to strict timelines and budget constraints.
• Supervised and coordinated events and activities.
• Maintained accurate records of expenses and budgets by tracking invoices, payments, and reimbursements.
• Improved communication within the division through regular updates, meetings, and detailed reports.
• Transcribed and composed letters, memos, and reports.
• Maintained an organized system for confidential documents ensuring easy retrieval when required without compromising security measures.

• Attract and interact with targeted virtual communities and networks users to recruit them to guest blog on client's site.
• Produced visually appealing graphics using design tools such as Canva or Adobe Creative Suite to enhance social media presence.
• Enhanced customer engagement with the creation of relevant and shareable content across various platforms.
• Streamlined cross-platform social media management by utilizing tools like Hootsuite, Buffer, or Sprout Social for scheduling and analytics tracking.

• Achieved high customer satisfaction by maintaining a professional and friendly demeanor during sales interactions.
• Ensured positive customer experiences by resolving complaints swiftly and courteously.
• Developed strong rapport with clients through consistent follow-up, resulting in increased repeat business.
• Managed complex negotiations with clients, successfully closing deals that contributed to exceeding revenue goals.
• Boosted sales revenue by identifying customer needs and providing tailored product recommendations.
• Demonstrated exceptional time-management skills while juggling multiple tasks to meet deadlines effectively.
• Increased referral business through the cultivation of strong relationships with satisfied customers who spread positive word-of-mouth reviews about our productsservices.
• Participated in industry events to generate leads, build relationships with potential clients, and stay informed about current market trends.
• Enhanced product knowledge through continuous training sessions, resulting in better-informed customers and increased sales conversions.

• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
• Expedited invoice processing with effective communication between internal departments and external vendors.
• Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
• Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
• Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
• Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
• Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.

• Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
• Managed labor, inventory and overhead costs effectively to maintain business profitability.
• Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
• Oversaw payroll, business planning and marketing for franchise operations.

• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
• Expedited invoice processing with effective communication between internal departments and external vendors.
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
• Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.

• Facilitated the timely completion of projects by tracking deadlines, prioritizing tasks, and collaborating with cross-functional teams.
• Boosted morale and fostered a positive work environment by coordinating team-building activities and recognizing staff achievements.
• Assisted in the recruitment process by screening resumes, scheduling interviews, and conducting reference checks for potential candidates.
• Enhanced team productivity by organizing schedules, managing travel arrangements, and providing logistical support for meetings and events.

• Maintained and processed invoices, deposits, and money logs.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Completed payroll for employees and maintained detailed records of procedures.
• Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
• Reconciled and corrected issues with financial records.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Posted daily receipts and payments in accordance with corporate protocols.

• Negotiated with suppliers, vendors and other representatives.
• Prepared purchase orders using ERP systems, ensuring accurate data entry and timely communication with suppliers.
• Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
• Checked items received against items ordered by verifying receipts.
• Maintained and reviewed computerized records of items purchased and costs associated with purchases.
• Maintained complete documentation and records of all purchasing activities.
• Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.

• Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
• Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
• Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
• Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
• Planned and executed follow-up audits at appropriate intervals.
• Coordinated, managed and implemented auditing projects and prepared for evaluation.
• Communicated with auditee staff to obtain necessary information for audits.

• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
• Expedited invoice processing with effective communication between internal departments and external vendors.
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
• Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.