CYNTHIA CRUZ
Isabela
Summary
To be able enhance my value towards responsibilities that I will undertake,develop my talents and skills for continues improvement and excel in every way to tap my potential making a highly competent,proactive and creative individual. Goal-oriented business development and project leader with expertise in managing the full project development lifecycle, networking and generating revenue. In-depth technical knowledge, conceptual understanding and compliance experience. Strong communicator, planner and analytical thinker.
Overview
22
22
years of professional experience
Work History
PROJECT DEVELOPMENT OFFICER-I
DSWD (SOCIAL PENSION BACOLOD CITY LONE DISTRICT AND 5TH AND 6TH DISTRICT OF NEGROS)
07.2019 - 12.2023
- Assist in the monitoring of LGUS on the implementation of social pension program particularly on pay-out of stipend; assist in the provision of technical assistance as maybe needed; Assist in reviewing the LGU submitted data specifically the validated list of senior citizens; Assist in processing replacements, retrieval of reports related to social pension; Assist in the preparation of all activities to be conducted for social pension; Attend to walk in clients, inquiries, requests and other related activities on social pension; Perform other related tasks as assigned.
ACCOUNT MANAGER
POST AD VENTURES INC
10.2017 - 04.2019
- Overseeing advertising department operations and staff members
- Working with staff members, clients, or an ad agency to establish and meet project goals, budgets, and timelines
- Developing advertising strategies to increase buyer interest in products or services
- Monitoring project progress, from planning to execution, to ensure it remains focused and effective
- Negotiating contract specifications and terms with clients or other external parties
- Initiating and directing research efforts
- Collecting and analyzing data and presenting it to other parties, including management and clients
- Participating in the hiring and evaluation of employees within the advertising department
- Providing expert advice on marketing and advertising methods for new or existing products or services.
PROCUREMENT STAFF
DSWD KALAHI CIDSS
03.2015 - 08.2017
- Officers are responsible for evaluating suppliers, products, and services, negotiating contracts, and ensuring that approved purchases are cost-efficient and of high quality.Maintaining good supplier Relations,Approving products,ensuring the cost effective of materials .Preparing plans for the purchase of equipment, services, and supplies.Reviewing, comparing, analyzing, and approving products and services to be purchased.,Managing inventories and maintaining accurate purchase and pricing records
- Maintaining and updating supplier information such as qualifications, delivery times, product ranges, Maintaining good s relations and negotiating contracts Researching and evaluating prospective supplier Preparing budgets, cost analyses, and reports.
PROJECT COORDINATOR
DSWD KALAHI CIDSS
02.2013 - 01.2015
- Project coordinator handles administrative tasks for the project manager and team members to keep the project running smoothly
- This may include ordering equipment and supplies, managing deadlines and workflow, and scheduling meetings and appointments.Assist the project manager in the development of project management documents such as project budgets, project schedules, scope statements and project plans Execute project management administrative and bookkeeping tasks such as managing invoices, purchase orders and inventory reports, among other financial documents Supervise the project procurement process,Meeting with project clients to assess their needs and define project requirements, acceptance criteria and project timelines the allocation of project resources to ensure the project team has what’s needed at the right project managers monitor project progress and team members’ performance and provide updates to project stakeholders ,Schedule stakeholder meetings, document and generate reports Foster cross-team collaboration to help project team members complete tasks and produce deliverable
FRONT DESK OFFICER
MILLENNUIM & CAPTHORNE HOTEL
10.2010 - 11.2012
- Responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities Answers phone calls courteously Guide guests and issues guest badges,Files documents,Maintains schedules,Plans business travel Refills office supplies,Receives deliveries,Responds to customer inquiries
ADMIN ASSISTANT
DSWD SOCIAL PENSION
06.2009 - 09.2010
- Answer and direct phone calls
- Organize and schedule appointments
- Plan meetings and take detailed minutes
- Write and distribute email, correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system.
GENERAL SALES ASSOCIATE
ETIHAD AIRWAYS
06.2005 - 04.2008
- Sales associate is usually responsible for welcoming customers, maintaining floor appearance, directing customers to goods and operating cash registers
- They ensure that their company makes more sales and gets customers products suited to their needs,Provides recommendations according to customer needs or preferences Locates merchandise customers and places orders, where necessary Introduces promotions and new products to customers Operates cash register and handles cash payments and credit card processing Handles refunds, exchanges and returns Documents sales by updating customer records Stays up to date with sales trends for better service and achievement of sales
OPERATIONS MANAGER
BAYVIEW HOTEL
07.2002 - 04.2005
- Usually, operations managers have a background in business studies, such as business administration or management
- But operations manager roles and responsibilities vary, depending on the industry you’re in.For instance, if you’re working as a business operations manager in a factory that produces you’ll probably be most preoccupied with how efficiently your machines are working
- A smaller part of your job will be focused on balancing your factory workers’ workloads Recruit, train and supervise staff Find ways to increase quality of customer service..
Education
Isabela East Elementary School
Bachelor of Science - Electronics Communication Engineering
University of St. La Salle
Bacolod City, Province Of Negros Occidental, Philippines03.2001
Skills
- Scheduling and Planning
- Proposal Writing
- Training and mentoring
- Schedule Management
Workingskills
- Computer Literate
- Able to work under pressure
- Hard working and Quick Learner
- Has ability to assume responsibility
- Able to help other member achieve common goal
- Adaptability
- Teamwork
- Customer Service Skills
Height
5'4
Weight
110 lbs
Placeofbirth
Bacolod City
Languagespoken
Tagalog, English and Hiligaynon
Personal Information
- Age: 44 years old
- Citizenship: Filipino
- Date of Birth: 09/18/80
- Gender: Female
- Marital Status: Single
- Religion: Christian
References
- CATHERINE GARRUCHA, BUSINESS WOMAN, 09761391408
- JAKE P. GERMINANDA, BUREAU OF FIRE, 09075309728
- DORY HILADO-SALVADOR, LGU MUNICIPALITY OF VALLADOLID, 09124039788
Timeline
PROJECT DEVELOPMENT OFFICER-I
DSWD (SOCIAL PENSION BACOLOD CITY LONE DISTRICT AND 5TH AND 6TH DISTRICT OF NEGROS)
07.2019 - 12.2023
ACCOUNT MANAGER
POST AD VENTURES INC
10.2017 - 04.2019
PROCUREMENT STAFF
DSWD KALAHI CIDSS
03.2015 - 08.2017
PROJECT COORDINATOR
DSWD KALAHI CIDSS
02.2013 - 01.2015
FRONT DESK OFFICER
MILLENNUIM & CAPTHORNE HOTEL
10.2010 - 11.2012
ADMIN ASSISTANT
DSWD SOCIAL PENSION
06.2009 - 09.2010
GENERAL SALES ASSOCIATE
ETIHAD AIRWAYS
06.2005 - 04.2008
OPERATIONS MANAGER
BAYVIEW HOTEL
07.2002 - 04.2005
Isabela East Elementary School
Bachelor of Science - Electronics Communication Engineering
University of St. La Salle