Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cynthia Costales

Quezon City

Summary

Dynamic talent management professional with extensive experience, specializing in global leadership development and stakeholder relationship management. Proven track record in designing impactful talent strategies and fostering a culture of performance management. Adept in data analytics and team building, driving organizational growth through effective talent development initiatives.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Global Talent Management Partner

Arcadis Consulting Middle East Limited
02.2025 - Current

· Partners closely with People Business Partners and Stakeholders to embed Arcadis Way of Talent Management through identifying, mapping, and calibrating talents.

· Maintains Talent Database including liaison with Talent Management Business Partners

· Supports the delivery of key talent management programs.

· Supports the Talent Management projects and processes in ensuring visibility, availability, mobility and readiness of talent pipeline, facilitating cross-area talent moves and rotations.

Senior Manager - Global Leadership Development

TDCX
06.2021 - 02.2025

· Design, implement and manage holistic internal talent management strategies and processes that support the management and development of the company’s talent

· Partners with the HR Directors in ensuring the development initiatives are implemented particularly on the succession planning.

· Monitors the individual development plan of the identified key talents

· Drives the culture of Performance Management

· Develop and drive career counselling culture among people managers

Senior Manager - Leadership Development

Inspiro Global Shared Services PTE LTD
06.2015 - 05.2021

· Project Management: Identifies and develops objectives, methods, resources, and techniques as the project may require and ensures that these will all align and further benefit the assigned account/BU.

· Training Management: End to end program development (TNA, Design, Development, Administration and Evaluation)

· Results Driven: Provides clear and timely operational decisions that are according to the approved level of authority and that are based on balance consideration of all relevant data sources and probable consequences to targets.

· Strategic and Forward Thinking: Initiates the overall review, analysis, and improvement of the unit's performance in terms of productivity and quality to identify operational strengths, profit opportunities, and areas for growth and development.

· Economic Sense: Makes thoughtful and timely financial decisions that are according to the approved level of authority and that are based on balance consideration of all relevant data sources and probable consequences to targets.

Manager - Leadership Development

SPi Global
01.2013 - 06.2015

Leadership Development Partner

SPi Global
10.2010 - 12.2012

Team Leader

Vocativ Systems Inc.
09.2007 - 09.2010

Customer Service Representative

Vocativ Systems Inc.
06.2003 - 04.2007

Education

Bachelor of Commerce - Marketing

Far Eastern University
Manila
04-2003

High School Diploma -

Mater Carmeli School
Quezon City, Metro Manila, Philippines
04-1999

Skills

  • Talent management strategy
  • Global talent management
  • Leadership development
  • Stakeholder Relationship Management
  • Data analytics platforms
  • Data Analytics Competency
  • Talent development
  • Leadership training and development
  • Employee Performance Evaluation
  • Strong team building skills

Certification

Certified Human Resource Professional

- October 2020


Accelerated Coach Training

-October 2018

Timeline

Global Talent Management Partner

Arcadis Consulting Middle East Limited
02.2025 - Current

Senior Manager - Global Leadership Development

TDCX
06.2021 - 02.2025

Senior Manager - Leadership Development

Inspiro Global Shared Services PTE LTD
06.2015 - 05.2021

Manager - Leadership Development

SPi Global
01.2013 - 06.2015

Leadership Development Partner

SPi Global
10.2010 - 12.2012

Team Leader

Vocativ Systems Inc.
09.2007 - 09.2010

Customer Service Representative

Vocativ Systems Inc.
06.2003 - 04.2007

Bachelor of Commerce - Marketing

Far Eastern University

High School Diploma -

Mater Carmeli School
Cynthia Costales