Cybil An Doce
Iloilo City,philippines
Summary
To be part of fast-growing company which offers continuous opportunity for an excellent career development and to use my skills in the best way of achieving the company's goals.
Overview
6
6
years of professional experience
Work History
Executive Assistant
WCC Aeronatuical and Technological College
Caloocan City, Manila, Philippines
01.2023 - 06.2025
- Sat in on meetings, hearings and conferences to document activities.
- Monitored inventory of office supplies and placed orders when necessary to avoid disruptions.
- Took messages from clients and relayed them to relevant staff promptly.
- Arranged supplies and spaces for staff meetings and trips.
- Photocopied and printed documents on behalf of clerical support teams.
Underwriting Analyst
1 Cooperative Insurance System of the Philippines
Quezon City, Manila, Philippines
05.2022 - 11.2022
- Achieved service time and quality targets.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Actively listened to customers to fully understand requests and address concerns.
Customer Service Representative
Teletech
Pasay City, Manila, Philippines
03.2019 - 03.2020
- Addressed customer service enquires quickly and accurately.
- Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels.
- Remained calm under pressure to handle customer complaints and solve problems.
Education
Bachelor of Science - Medical in Laboratory Science
Iloilo Doctor's College
Molo, Iloilo City01-2017
Skills
- Executive support
- Office administration
- Customer relations
- Microsoft Excel
- Confidentiality handling
- Microsoft Office
- Document management
- Clear communication
- Confidentiality understanding
- Schedule & calendar planning
- Teamwork
- Calendar Management
References
Ms. Nina Louise Aniolga
HR Officer
09952297396
Ms. Mary Dawn Huelar
09663956176
Summary
Executive Assistant with strong experience in office support, document control and diary coordination. Handles meeting preparation, message management and supply ordering with clear communication and careful attention to detail. Reliable support for busy teams needing organized, confidential administration.
Timeline
Executive Assistant
WCC Aeronatuical and Technological College
01.2023 - 06.2025
Underwriting Analyst
1 Cooperative Insurance System of the Philippines
05.2022 - 11.2022
Customer Service Representative
Teletech
03.2019 - 03.2020
Bachelor of Science - Medical in Laboratory Science
Iloilo Doctor's College