Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

JEFFERSON JERUZ AQUINO

Bachelor Of Science In Management Accounting
Villaverde

Summary

With a proven track record at City Savings Bank, I excelled in enhancing customer satisfaction and streamlining transaction processes. My expertise in financial analysis and commitment to compliance awareness significantly boosted operational efficiency. Skilled in fostering team collaboration, my approach improved problem-solving abilities, demonstrating a unique blend of technical and interpersonal skills.

Developed key transferrable skills in fast-paced banking environment, including effective customer interactions and meticulous transaction handling. Demonstrated ability to resolve issues and maintain customer satisfaction through excellent communication and problem-solving skills. Seeking to transition into new field where these capabilities can drive positive outcomes and contribute to team success.

Experienced with customer service and operational efficiency, ensuring smooth branch activities. Utilizes strong communication skills to address and resolve customer concerns effectively. Track record of maintaining accuracy in transaction processing and fostering positive client relationships.

Overview

1
1
year of professional experience
2
2
Certifications

Work History

Branch Service Associate and Teller

City Savings Bank
09.2023 - Current
  • Participated in regular training sessions to stay updated on industry trends, policies, and best practices.
  • Processed customer transactions promptly, minimizing wait times.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

On the Job Training

Philippine Health Insurance
10.2023 - 12.2023
  • Established a positive and supportive learning environment, fostering strong professional relationships among trainees.
  • Displayed working knowledge of Microsoft Office programs.
  • Boosted trainee performance by implementing hands-on learning experiences and real-world examples.
  • Improved team collaboration and problem-solving abilities through role-playing exercises that simulated real-life workplace scenarios.

Education

Bachelor of Science - Management Accounting

Saint Mary’s University
Bayombong, Province Of Nueva Vizcaya, Philippines
04.2001 -

High School Diploma -

Saint Mary's University
Bayombong, Province Of Nueva Vizcaya, Philippines
04.2001 -

Elementary Education

Saint Mary's University Elementary School
Bayombong, Province Of Nueva Vizcaya, Philippines
04.2001 -

Skills

    Branch operations

    Compliance awareness

    Cash handling expertise

    Loan processing

    Sales proficiency

    Transaction processing

    Banking regulations

    Financial analysis

    Customer Privacy

Certification

Civil Service Exam Passer - Professional Level

Additional Information

John Lindy R. Soriano, CPA

Department Head of Accountancy: Saint Mary’s University

Phone: +63 9177039835

Email: jlsoriano@smu.edu.ph


Jane E. Asanza

Branch Operations Head - City Savings Bank - Solano

Phone: +63 9178125320

Email: jane.asanza@citysavings.com.ph


Ma. Micaela Cordon

Supervisor - Philippine Health Insurance - Solano

Phone: +63 9177754012

Timeline

Civil Service Exam Passer - Professional Level

03-2025

Know Your Money by Banko Sentral ng Pilipinas

08-2024

On the Job Training

Philippine Health Insurance
10.2023 - 12.2023

Branch Service Associate and Teller

City Savings Bank
09.2023 - Current

Bachelor of Science - Management Accounting

Saint Mary’s University
04.2001 -

High School Diploma -

Saint Mary's University
04.2001 -

Elementary Education

Saint Mary's University Elementary School
04.2001 -
JEFFERSON JERUZ AQUINOBachelor Of Science In Management Accounting