CRYSTAL KYLE M GARCIA
GENERAL TRIAS CAVITE
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Secretary
CITY OF GENERAL TRIAS DOCTORS MEDICAL DOCTOR
GENERAL TRIAS, CAVITE
08.2021 - Current
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Provided administrative support to medical staff, including data entry and document preparation.
- Ensured compliance with healthcare regulations and maintained patient confidentiality.
- Scheduled and confirmed patient appointments, surgeries, and medical consultations.
Front Office Associate
QUBO QABANA RESORT & HOTEL
DASMARIÑAS, CAVITE
11.2021 - 02.2023
- Greeted customers upon arrival and provided them with outstanding customer service.
- Assisted guests with check-in, check-out, and room reservations.
- Prepared detailed reports related to guest feedback surveys and incidents at the hotel.
- Updated and maintained appointment calendars, ensuring optimal scheduling.
Receptionist
TONG YANG PLUS GROUP OF VIKINGS
PARAÑAQUE
02.2019 - 02.2020
- I greeted customers and answered general questions.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
Front Office Associate
CANYON COVE HOTEL & SPA
NASUGBU, BATANGAS
10.2018 - 10.2019
- Greeted customers upon arrival and provided them with outstanding customer service.
- Reserved and managed room availability.
- Handled cash transactions, verified credit cards and processed vouchers.
- Prepared detailed reports related to guest feedback surveys and incidents at the hotel.
Education
Bachelor of Science - Tourism Management
CAVITE STATE UNIVERSITY - MAIN CAMPUS
INDANG, CAVITE07-2017
Skills
- Phone reception
- Medical terminology
- Customer service
- Office reception
- Point of sale (POS) system operations
- Guest service
Certification
- NC1 PASSER - SHIPS CATERING SERVICES (MESSMAN)
- BASIC TRAINING COURSE FOR SEAFARER
- SHIPS SECURITY AWARENESS TRAINING & SEAFARER WITH DESIGNATED SECURITY DUTIES
Timeline
Front Office Associate
QUBO QABANA RESORT & HOTEL
11.2021 - 02.2023
Medical Secretary
CITY OF GENERAL TRIAS DOCTORS MEDICAL DOCTOR
08.2021 - Current
Receptionist
TONG YANG PLUS GROUP OF VIKINGS
02.2019 - 02.2020
Front Office Associate
CANYON COVE HOTEL & SPA
10.2018 - 10.2019
- NC1 PASSER - SHIPS CATERING SERVICES (MESSMAN)
- BASIC TRAINING COURSE FOR SEAFARER
- SHIPS SECURITY AWARENESS TRAINING & SEAFARER WITH DESIGNATED SECURITY DUTIES
Bachelor of Science - Tourism Management
CAVITE STATE UNIVERSITY - MAIN CAMPUS
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