Summary
Overview
Work History
Education
Skills
Certification
Timeline
REFERENCE
Generic
Crizelda Joanne Baniqued

Crizelda Joanne Baniqued

Volunteer Club Facilitator
Manila, Metro Manila

Summary

BS Management Accounting graduate and experienced Volunteer Club Facilitator at Children International – Manila, offering strong teamwork, budgeting, communication, creativity, leadership, and motivation skills to drive impactful and well-managed youth and volunteer initiatives. Highly committed to delivering effective, organized, and results-driven programs, with a proven ability to support teams in achieving meaningful outcomes.

Overview

2
2
Languages
2
2
Certifications
13
13
years of professional experience

Work History

Volunteer Club Facilitator

Children International - Manila
03.2026 - Current
  • Supported and guided participants throughout club sessions, creating a welcoming and inclusive environment
  • Facilitated smooth delivery of each session, helping keep activities organized and on track
  • Engaged participants in conversation and offered support so everyone felt included, valued.
  • Fostered a fun and positive atmosphere, helping participants feel special and excited to take part

Customer Assistant

Metro Main Star Asia Corp
06.2016 - 06.2024

processed transactions, handled payments, provided excellent customer service, and maintained organized checkout area.

Closing duties include counting and reconciling the cash drawer, securing cash, organizing receipts, restocking supplies, cleaning the workstation, and properly shutting down POS systems, as outlined in standard closing checklists .

Appraiser

GPP PAWNSHOP
04.2014 - 02.2016
  • Processing pawn transactions: Evaluating items brought in for pawning or selling, offering loans or purchase prices, and ensuring proper documentation for each transaction.
  • Customer service: Greeting customers, assisting with inquiries, providing clear explanations of terms, interest rates, and repayment schedules for pawn loans.
  • Item evaluation and appraisal: Assessing the condition, quality, and value of items brought into the shop, using knowledge of market value and item specifics to determine fair pricing.
  • Cash handling: Handling cash transactions accurately, including giving cash for purchases and loans, and ensuring the cash drawer is balanced at the beginning and end of each shift.

Cashier

Casamia Our Home
07.2013 - 01.2014

A cashier is responsible for processing transactions, handling payments, providing customer service, and maintaining an organized checkout area.

  • Transaction Processing-Cashiers operate cash registers or point-of-sale (POS) systems to scan items, enter prices, and calculate totals, including applicable taxes and discounts. They accept payments via cash, credit/debit cards, checks.
  • Provided customer service by greeting customers, answering questions about products or promotions, assisting with item selection, and handling complaints, returns, and exchanges.

Executed closing procedures for cashier duties, ensuring accuracy and organization.

Managed cash handling and reconciliation processes to ensure accuracy in cash drawer.

  • Count cash in drawer to ensure accuracy and accountability.
  • Compare totals with POS or register sales records.
  • Log discrepancies and investigate to resolve issues promptly.
  • Organize receipts systematically to maintain accurate transaction records.
  • File voided receipts, returns, and transaction paperwork.
  • Complete required end-of-day reports

Education

Bachelor of Science - Business Administration Major In Accounting

CCRD Palawan State University
Brookes Point Palawan
04.2001 -

High School Diploma -

Brookes Point National High School
Brookes Point Palawan
04.2001 -

Skills

Facilitation techniques

Community engagement

Icebreakers

Customer service

Team collaboration

Active listening

Communication skills

Multitasking Abilities

Cash handling

Transaction processing

Point-of-sale systems

Cash drawer reconciliation

Strategic planning

Certification

Volunteer Club Facilitator - Children International

Timeline

Volunteer Club Facilitator - Children International

03-2026

Volunteer Club Facilitator

Children International - Manila
03.2026 - Current

Customer Assistant

Metro Main Star Asia Corp
06.2016 - 06.2024

Appraiser

GPP PAWNSHOP
04.2014 - 02.2016

Cashier

Casamia Our Home
07.2013 - 01.2014

On the Job Training - Consolidated Bank

03-2013

Bachelor of Science - Business Administration Major In Accounting

CCRD Palawan State University
04.2001 -

High School Diploma -

Brookes Point National High School
04.2001 -

REFERENCE

Rachel Ann Liwanag

SMCO Treasury

09476356982

Veronica C. Tumaque

Philippine Saving Bank - Csa Teller

09568139314

Mary Christiane Hiteroza

Businessowner

09123664256

Mary Rose Rodriguez

EO Optical - Customer Relation Officer 2

09234429985

Crizelda Joanne BaniquedVolunteer Club Facilitator