Cristin Mercurio Trojillo
Santa Barbara Iloilo,Region VI
Summary
Skilled Porter with a strong background in guest services and baggage handling. Proven ability to assist travellers with luggage and ensure smooth terminal navigation. Leveraging effective time management and communication skills to enhance service delivery in fast-paced settings.
Overview
3
3
Languages
14
14
years of professional experience
Work History
Porter
CAAP
2026.06 - Current
- Assisted travellers with luggage, loading bags, and navigating terminal for smoother travel experience.
- Executed manual handling practices to safely lift and carry heavy items, ensuring compliance with safety standards.
- Followed manual handling practices to lift and carry heavy items.
- Supported customers with special needs following company guidelines.
- Transported luggage to rooms at check-in, providing positive guest experience.
Domestic Helper
Victor Tay
2012.06 - 2016.09
- Managed household cleaning tasks, including dusting, vacuuming, and mopping, to maintain high standards of cleanliness.
- Kept kitchen spaces and utensils hygienic.
- Vacuumed various types of flooring and carpets, ensuring removal of dust and debris for enhanced cleanliness.
- Managed laundry duties, including washing, drying, and ironing clothes, to meet household standards.
Education
BS Criminology
NIPSC Victorino Salcedo Sara Campus
Sara Iloilo2008-01
Skills
- Guest services
- Time management
- Housekeeping techniques
- Luggage handling
- Manual handling
- Team collaboration
- Customer interaction
- Adaptive communication
Languages
English
Elementary
A2
Tagalog
Proficient
C2
Hiligaynon
Proficient
C2
Timeline
Porter
CAAP
2026.06 - Current
Domestic Helper
Victor Tay
2012.06 - 2016.09
BS Criminology
NIPSC Victorino Salcedo Sara Campus