Cristina B. Gonowon

Adept at navigating high-stress situations, I enhanced customer loyalty and satisfaction at Concentrix through empathetic complaint resolution and efficient dispute management. My blend of critical thinking and computer proficiency, alongside a talent for active listening, significantly improved resolution outcomes, fostering team collaboration and customer relations. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

licensed professional teacher (LPT), has a valid professional license and certificate of registration from the Professional Regulation Commission (PRC).

• ACE - Adobe Certified Expert, Photoshop
• MCAS - Microsoft Certified Application Specialist
• Microsoft Office Specialist (MOS) - Microsoft.

The act of cooking can be incredibly therapeutic. The  focused attention required to chop vegetables, sauté ingredients, and  monitor cooking times creates a sense of mindfulness that effectively  relieves stress and allows me to fully engage in the present moment.

Gaming appeals to me for many reasons. First and foremost, it provides an escape from the everyday routine. After a long day, sitting down with a controller or keyboard allows me to dive into adventures, solve complex puzzles, or compete in thrilling matches. The variety of games available ensures that there’s always something to suit my mood, whether I want to engage in action-packed battles, explore open worlds, or unwind with something lighthearted.