Cristecian Gomera
St.cruz
Summary
Proven sales professional with a track record of enhancing customer satisfaction at Grace Ong Hardware through effective customer relations and maintaining a clean store environment. Skilled in strategy development and relationship selling, adept at managing sensitive information as Philfish's Secretary. Excels in building rapport and customer needs assessment, driving sales growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Lady
Grace Ong Hardware
07.2019 - 04.2021
- Maintained a clean and organized store environment to improve overall shopping experience for customers.
- Balanced multiple tasks effectively, including assisting customers, stocking shelves, and maintaining cleanliness throughout the store.
- Managed customer returns professionally, following store policies while ensuring client satisfaction.
- Provided pricing information to customers regarding specific products.
Cashier
Gaisano Grand
07.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Secretary of a Forewomen
Philfish
09.2015 - 09.2018
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Bachelor Of Information Technology - Information Technology (undergrad)
Skills
- Building rapport
- Goal-Oriented
- Customer Relations
- Customer Needs Assessment
- Expense Reporting
- Strategy Development
- Relationship selling
Certification
Training certificate
NC2 certificate
Timeline
Sales Lady - Grace Ong Hardware
07.2019 - 04.2021
Cashier - Gaisano Grand
07.2019 - 02.2020
Secretary of a Forewomen - Philfish
09.2015 - 09.2018
Mindanao University of Science And Technology - Bachelor Of Information Technology, Information Technology (undergrad)
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