Crisostomo Bartolata
Admin Assistant/Account Specialist
Taguig City
Summary
Proven Account Specialist with a track record at J2 Group, adept in Microsoft Office and showcasing exceptional communication skills. Excelled in developing training programs, enhancing team competency by 30%, and fostering strong client relationships through analytical problem-solving. Renowned for multitasking and maintaining meticulous attention to detail in fast-paced environments.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Account Specialist
J2 Group
Remote
12.2023 - 11.2024
- Managed around 10–15 accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
- Maintained strong relationships with account managers through regular communication and proactive problem-solving efforts.
- Selected correct products based on client needs, product specifications, and applicable regulations.
- Developed training programs for new hires on account management best practices, raising the team's overall competency.
Administrative Assistant
ConnectOS
Remote
05.2022 - 12.2023
- Managed approximately 70-80 incoming emails per day from prospect clients
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
High School Diploma -
Buting Senior High School
Pasig, Metro Manila, Philippines 06.2016 - 04.2019
Skills
Microsoft office proficiency
Time management abilities
Analytical thinking
Attention to detail
Decision-making
Problem-solving aptitude
Analytical skills
Multitasking Abilities
Research proficiency
Document management
Google Workspace
Google Workspace
Timeline
Account Specialist
J2 Group
12.2023 - 11.2024
Administrative Assistant
ConnectOS
05.2022 - 12.2023
High School Diploma -
Buting Senior High School
06.2016 - 04.2019