Crisna Magsino-Quinao
Human Resource/ Operations Manager
MANILA
Summary
A dedicated, passionate, and customer-focused operations manager who is committed to maintaining a healthy work environment while strategically aiming for a good business profit. Results-driven and resilient in developing teams while improving processes and increasing productivity. And now she wanted to use her bachelor's degree to find a remote job that would allow her to earn while also assisting others with their personal troubles and problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
AQM Trucking
01.2020 - 06.2024
- Monitor all aspects of business operations, including booking, delivery/pick-up transactions, client correspondence, meetings, employee needs, and payroll.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Hold full accountability for work force planning, safety and regulatory compliance, team leadership and quality control.
HR/ Payroll Outsource Officer
Optus Venture Corporation
06.2019 - 01.2020
- Internally a Human Resource generalist which administer compensation and benefits plans, interview and hire qualify applicants to a vacant position, assists employee concerns and impose rules and regulations in the company.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Ensure that all administrative tasks are completed efficiently and on time.
- Externally, providing payroll services to other companies that do not have a payroll system, including the computation of weekly and monthly salaries, benefits, and taxes due.
- Established effective relationships with clients and satisfy their payroll needs.
HR Assistant/ HR Generalist
PHINMA St. Jude College
01.2019 - 06.2019
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Maintain employee files and records in electronic and paper form.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Assisting accounting department with payroll and other concerns on compensation and benefits.
Education
Bachelor of Arts - Psychology
University of The East-Manila
Manila, Metro Manila, Philippines 04.2001 -
Skills
Operations Management
Certification
Licensed Psychometrician
Timeline
Operations Manager
AQM Trucking
01.2020 - 06.2024
HR/ Payroll Outsource Officer
Optus Venture Corporation
06.2019 - 01.2020
HR Assistant/ HR Generalist
PHINMA St. Jude College
01.2019 - 06.2019
Licensed Psychometrician
05-2018
Bachelor of Arts - Psychology
University of The East-Manila
04.2001 -
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