Summary
Work History
Education
Skills
Additional Information
Timeline
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Crislyn Francia

Crislyn Francia

Batangas, Province Of Batangas

Summary

Excel in creating positive environments and streamlining service processes, driving brand awareness and operational excellence. Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Work History

Assistant Restaurant Manager

Boomtown Haven Food Corporation (Jollibee Franchise)
09 2019 - 10 2021


  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and services.
  • Coordinated with kitchen staff to ensure timely preparation and delivery of dishes, maintaining high customer satisfaction.
  • Established rapport with guests through personalized interactions that led to repeat business.
  • Enhanced customer dining experience with introduction of seasonal menu, offering fresh and innovative dishes.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Service Crew Member

Jollibee Foods Corp.
10.2009 - 03.2010
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.

Education

No Degree - Caregiving

St. Augustine School of Nursing
Lucena City, Quezon, Philippines
03-2024

Bachelor of Science - Business Administration And Management

Quezon Center For Research And Studies Inc.
Lucena City, Quezon, Philippines
05-2019

Bachelor of Arts - Public Administration

Southern Luzon State University
Lucban, Quezon, Philippines
06-2011

No Degree - Computer Programming

Datamex Institute of Computer Technology
Lucena City, Quezon, Philippines
06-2009

Skills

  • Operations management
  • Point of sale (POS) system operation
  • Passion for customer satisfaction
  • Customer-oriented
  • Food service background
  • Sanitation

Additional Information

TRAINING AND CERTIFICATION


HOTEL AND RESTAURANT SERVICES (2011)

NC III BOOKKEPING (2018)

NC II HOUSEKEEPING (2024)

NC II CAREGIVING (2024)


Timeline

Service Crew Member

Jollibee Foods Corp.
10.2009 - 03.2010

Assistant Restaurant Manager

Boomtown Haven Food Corporation (Jollibee Franchise)
09 2019 - 10 2021

No Degree - Caregiving

St. Augustine School of Nursing

Bachelor of Science - Business Administration And Management

Quezon Center For Research And Studies Inc.

Bachelor of Arts - Public Administration

Southern Luzon State University

No Degree - Computer Programming

Datamex Institute of Computer Technology

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Crislyn Francia