CRIS JASON V. SANIEL
1882 Velasco Avenue Napico Manggahan Pasig City
Summary
Customer-focused hospitality professional with hands-on experience in high-volume restaurant operations and bar service. Proven ability to deliver consistent service quality, maintain operational efficiency, and enhance guest satisfaction. Recognized for strong teamwork, attention to detail, and the ability to quickly master product knowledge and service standards. Seeking to contribute to a dynamic hospitality team where service excellence and operational impact are valued.
Overview
7
7
years of professional experience
1
1
Certification
Work History
BARTENDER
MANAM l ROBINSONS MAGNOLIA
Quezon City
10.2023 - Current
- Selected as Bar Trainer (October 2025), entrusted to train and mentor newly hired bartenders on drink preparation, service standards, and operational procedures to ensure consistency and performance.
- Delivered high-quality beverage service in a fast-paced environment, ensuring accuracy, consistency, and adherence to established recipes and standards.
- Streamlined drink preparation through strong memorization of menu offerings, improving service speed and reducing order errors.
- Maintained bar cleanliness and compliance with health and safety standards, contributing to a consistently audit-ready workspace.
- Managed inventory levels, monitored stock usage, and coordinated timely replenishment to prevent service disruptions.
- Collaborated with team members to support smooth daily operations and enhance overall guest experience.
BUFFET ATTENDANT (OJT)
CROWNE PLAZA MANILA GALLERIA
Pasig City
12.2019 - 01.2020
- Supported buffet operations by ensuring continuous food replenishment, maintaining presentation standards, and minimizing downtime.
- Contributed to high guest satisfaction by providing prompt service and maintaining a clean, organised dining environment.
- Assisted in beverage preparation and service, improving operational efficiency during peak hours.
- Ensured accurate food labeling and compliance with safety and hygiene protocols.
- Played a key role in end-of-service cleanup, helping maintain operational readiness for subsequent service periods.
RESTAURANT SERVER (OJT)
TIPSY PIG GASTRO PUB
Pasig City
04.2019 - 05.2019
- Delivered attentive table service, managing orders efficiently while maintaining a positive dining experience.
- Increased customer satisfaction by recommending menu items and providing detailed product knowledge.
- Ensured timely food and beverage delivery, supporting smooth kitchen-to-table coordination.
- Handled billing and payment processing accurately, maintaining transaction integrity.
Education
Bachelor of Science - Hotel and Restaurant Management Major in Cruise Management
JOSE RIZAL UNIVERSITY
Mandaluyong City01-2020
Skills
- Customer service excellence
- Beverage Preparation & Menu Knowledge
- Inventory Management & Stock Control
- Team operations support
- Food & Beverage Pairing
- Workplace Safety & Sanitation Compliance
Languages
English
Tagalog
Personal Information
- Height: 5'6"
- Weight: 152lbs
Certification
- BAKING & PASTRY PRODUCTION NC II
RCTI Training Assessment Corporation October 10, 2018
- BARTENDING NC II
RCTI Training Assessment Corporation September 26, 2018
- FOOD & BEVERAGE NC II
PSAA International Academy Inc. September 16, 2017
- FRONT OFFICE NC II
PSAA International Academy Inc. February 15, 2017
- HOUSEKEEPING NC II
PSAA International Academy Inc. January 17, 2017
References
JAIRAH VIERNES
Establishment Manager
Manam
+639270726051
MICHELLE BALTAZAR
Senior Establishment Manager
Manam
+639229782445
Timeline
BARTENDER
MANAM l ROBINSONS MAGNOLIA
10.2023 - Current
BUFFET ATTENDANT (OJT)
CROWNE PLAZA MANILA GALLERIA
12.2019 - 01.2020
RESTAURANT SERVER (OJT)
TIPSY PIG GASTRO PUB
04.2019 - 05.2019
Bachelor of Science - Hotel and Restaurant Management Major in Cruise Management
JOSE RIZAL UNIVERSITY