CRISELYN C. VALERIANO
Hotel And Restaurant Management
Norzagaray,BUL
Summary
To be able to join the company where acquired and skill may be shared applied and further not only by self but also for the fulfillments of the company's goal.
Overview
14
14
years of professional experience
Work History
Teller/Cashier/Payroll
Roval Transportation Inc.
07.2023 - 03.2026
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Everyday Sales Report/Text Report
- Everyday Payroll of Drivers and Conductors
Payroll/Biller
Carelink Health Care
05.2023 - 07.2023
- Executed billing tasks and recorded information in company databases.
- Managed a high volume of invoices, prioritizing workload to meet deadlines and maintain cash flow.
Sales Encoder/Cashier
Dorothy's Bar
05.2017 - 07.2018
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Dining Supervisor
Tong Yang Shabu-Shabu & BBQ Restaurant
05.2016 - 12.2017
- Enhanced customer satisfaction through attentive supervision, resolving complaints promptly and professionally.
- Streamlined operations by implementing effective scheduling for staff, ensuring adequate coverage during peak hours.
- Monitored staff performance to identify areas for improvement, providing constructive feedback and coaching as needed.
- Ensured timely delivery of orders through close collaboration with kitchen staff members.
- Implemented regular staff meetings to address concerns, share updates, and provide ongoing training opportunities.
Branch Manager
Hainanese Delights
02.2016 - 05.2016
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Office Staff/Reservation Staff
Ticket Post/Cebu Pacific
11.2015 - 01.2016
- Find affordable and cheap price of tickets for customers
- help customers to have convenient accommodation
Bar/Chiller Attendant
Tong Yang Shabu-Shabu & BBQ Restaurant
07.2012 - 11.2015
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Refilling all the drinks and food on the pan
Education
Bachelor Science - Hotel and Restaurant Management
Norzagaray College
Norzagaray, Bulacan01-2010
Skills
Cash handling
Customer relationship building
Cash handling and management
Financial advising
Strong work ethic
Excellent time management skills
Cash handling expertise
Relationship building and management
New teller training
MS office proficient
Multitasking Abilities
Time management abilities
computer Literate
Accomplishments
- Became a secretary of Hotel and Restaurant Management Organization 2008-2009
- Became an Athlete of the year 2007
- Became an Actor of Norzagaray Theater Guild 2007-2011
Disclaimer
I hereby certified that the above information is true and correct to the best of my knowledge and belief
PERSONAL DATA
- Birthday: April 17, 1990
- Birth Place: Caloocan City
- Age: 35 years old
- Height: 5'1
- Weight: 52kg
- Mother’s Name: Evelyn C. Valeriano
- Father’s Name: Gilberto T. Valeriano
SEMINAR ATTENDED
- BASIC HOTEL OPERATION SEMINAR
- Bayview Park Hotel Roxas Boulevard, Ermita Manila
- October 10, 2007
- INTRO TO AIR LINE TICKETING
- PAL Learning Center Manila, Philippines
- May, 2009
- Kitaro Sushi Restaurant
- Mall of Asia, Pasay City
- April 21-June 13, 2010
- Bayview Park Hotel
- Roxas Boulevard, Ermita Manila
- October 2010
Timeline
Teller/Cashier/Payroll
Roval Transportation Inc.
07.2023 - 03.2026
Payroll/Biller
Carelink Health Care
05.2023 - 07.2023
Sales Encoder/Cashier
Dorothy's Bar
05.2017 - 07.2018
Dining Supervisor
Tong Yang Shabu-Shabu & BBQ Restaurant
05.2016 - 12.2017
Branch Manager
Hainanese Delights
02.2016 - 05.2016
Office Staff/Reservation Staff
Ticket Post/Cebu Pacific
11.2015 - 01.2016
Bar/Chiller Attendant
Tong Yang Shabu-Shabu & BBQ Restaurant
07.2012 - 11.2015
Bachelor Science - Hotel and Restaurant Management
Norzagaray College