Criselda De Castro
Madrid
Summary
I’m a hands-on person, highly responsible, devoted and committed; always makes sure the assignment is completed with best results.
I’m fluent in both English and Filipino. Have a broad background in cross-cultural relationship with a variety of business across the Asia Pacific Region.
Overview
22
22
years of professional experience
Work History
Inside Sales Representative, Asia Pacific
World Wide Technology
Singapore
08.2019 - 07.2023
- Support of the respective Sales Account Managers under Banking and Financial (Barclays Capital, Standard Chartered Bank, US State Street bank, Deutsch Bank, Mastercard) team
- In-depth knowledge of internal process (Oracle System) and improvement
- Coordinates with the assigned Sales Managers and Technical Team to meet the client’s expectations
- Generates and provides Quotation to Customer (new requirement and renewal)
- Coordinates with Various distributors & principal on product pricing
- Prepares Tender Documents (Request for Quotations)
- Submit proposal thru various vendor’s web portals
- Process orders for the Sales Account Managers before releasing to purchasing and internal service team
- Management of distributors and customers on the delivery arrangement of ordered products and services
Senior Inside Sales Executive
Logicalis Singapore Private Limited
Singapore
02.2012 - 08.2019
- Support the Sales Account Manager under Enterprise team including Logicalis Regional offices
- Coordinates with the assigned Sales Managers and Technical Team to meet client’s expectations
- Generates and provides Quotation to Customer (new requirement and renewal)
- Coordinates with Various distributors & principal on product pricing
- Prepares Tender Documents
- Submit proposal thru various vendor’s website portal before deadline
- Process orders for the Sales Managers before releasing to purchasing and internal service team
- Coordinates with distributors and customers on the delivery arrangement of ordered products and services
- Keeps management informed by providing weekly reports for all processed and closed orders
- ISO 27001:2013 Team Representative Coordinator
Product Marketing Executive
UIC Asian Computers Services Private Limited
Singapore
07.2010 - 07.2011
- Generates Quarterly Reports on handled Products (Lenovo, Symantec, IBM, Cisco Systems, APC)
- Follow-up and maintains the company’s rebates of all handled accounts
- Weekly submissions of sales pipelines (forecast) to Business Partners
- Assists sales people with their Polytechnic Schools’ Road shows
- Prepare the Quarterly Business Review for Lenovo Products
- Coordinate with different Business Partners and distributors on product pricing, events and trainings on a regular basis
- Prepared a joint marketing event with Cisco Systems with regards to their new products
- Weekly meetings with different Channel Managers of handled products for any updates and concerns
- Monitoring Partner Business portal for each handled products on lead registrations, product promotions & updates
- Assists sales to register and submit their claim rebates and incentives
Business Development Manager for Sales
Zensar Technologies Private Limited (Singapore)
Singapore
10.2008 - 03.2009
- Generates profit for the company by promoting the various IT solutions offered by the company
- Experience in conducting basic presentation of the IT solutions, recruitment services offered by the company
- Ensures completeness of the sales cycle from prospecting to assistance in collecting payment
- Coordinates with the technical team (Developer, QA, Project Manager, and Software Architect) to meet client’s expectations
- Keeps management informed by logging and reporting relevant customer information and status of the opportunity
- Monitors project status, issues and concerns by close/direct coordination with Product Managers and clients
- Experience in assessing relevant candidates for clients outsourcing requirements
Business Development Manager for Sales
Renaissance Solutions Private Limited (Singapore)
Singapore
07.2007 - 09.2008
- Generates profit for the company by promoting the Outsourcing/recruitments services
- Provides sales and Human Resource support by conducting basic presentation of the recruitment services of the company
- Preparation & release of application acknowledgement
- Preparation & release of regret letter
- Curriculum Vitae database management
- Ensures completeness of the sales cycle from prospecting to assistance in collecting payment
Sales Account Manager
MISNet, Inc. (Philippines)
Makati City
02.2001 - 07.2007
- Generates profit for the company by promoting the various IT solutions offered by the company
- Provides basic presentation of the products and services
- Ensures completeness of the sales cycle from prospecting to assistance in collecting payment
- Coordinates with the technical team (Developer, QA, Project Manager, and Software Architect) to meet client’s expectations
- Keeps management informed by logging and reporting relevant customer information and status of the opportunity
- Responsible for customer retention and loyalty/satisfaction (Account Management)
- Monitors project status, issues and concerns by close/direct coordination with Product Managers and clients
- Channel Marketing Officer as well for QB Net (MISNET Inc
- Subsidiary)
- Managed Resellers Locally for QBNet software products
Education
Bachelor of Science - Tourism
Centro Escolar University
Manila, Philippines01.2000
Skills
- Inside Sales Support Admin
- Internal and External Customer Relations
- Recruitment Sales Consulting
- Accounts Management
- Solutions Selling
- Product Sales
- Accounts Recruitment
- Goal Achievement
- Operational Deadline Management
- Strong Communication
- Interpersonal Skills
- Trustworthiness
- Discretion
- Ethics
- Persistence
- Hardworking
Residency
Permanent Resident
Timeline
Inside Sales Representative, Asia Pacific
World Wide Technology
08.2019 - 07.2023
Senior Inside Sales Executive
Logicalis Singapore Private Limited
02.2012 - 08.2019
Product Marketing Executive
UIC Asian Computers Services Private Limited
07.2010 - 07.2011
Business Development Manager for Sales
Zensar Technologies Private Limited (Singapore)
10.2008 - 03.2009
Business Development Manager for Sales
Renaissance Solutions Private Limited (Singapore)
07.2007 - 09.2008
Sales Account Manager
MISNet, Inc. (Philippines)
02.2001 - 07.2007
Bachelor of Science - Tourism
Centro Escolar University
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