Cresciente Glenn Lopez
Business And Human Resource Consultant
Lipa City
Summary
Glenn is a highly seasoned business and human resource development consultant, with a distinguished 30-year career of empowering organizations as a Catalyst for their corporate Growth, enhanced Knowledge, and outstanding Leadership. Glenn's professional experience included work engagements in sales and marketing for 12 years and 15 years in corporate management, as well as foreign assignments and projects in Indonesia, Hong Kong, Saudi Arabia, Vietnam, and Papua New Guinea.
Overview
45
45
years of professional experience
9
9
years of post-secondary education
Work History
Business and OD Consultant
CGKL Consultancy Services
06.2019 - Current
- Designs and develops learning and developmental solutions in areas of strategic management, process design and improvement, performance management, human resources, and business development
- Guides senior management teams on framework and implementation of culture.
- Conducts soft skills and behavioral training for officers and staff.
Senior Principal Consultant
Beyond Jobs Consultants, Inc.
01.2019 - 08.2019
- Designs/develops, implements and manages solutions that deliver service-level agreements to address clients’ issues and concerns related to corporate performance, employee development, and/or behavioral norms
- Oversees an account management team that delivers service agreements (consulting or training projects) and updates/reports project performance to the clients
- Designs and develops corporate strategic directions, plans, and targets
- Content development of corporate communication and marketing materials.
General Manager
Abojeb Manpower Solutions, Inc.
02.2016 - 12.2018
- Sets the strategic directions while overseeing the implementation of operational plans to achieve set targets and budgets
- Responsible for the revenue and profitability of the department through the development of new accounts, and the effective management of costs
- Oversees and monitors daily operations to ensure that set service level agreements with clients are effectively implemented
- Ensures business continuity and optimization through strengthening of client relations and partnership development
- Responsible for reporting departmental performance and activities, as well as participation in strategic decision-making during Mancom meetings
- Part of the team that conducts onboarding orientation for new employees.
Corporate Planning / OD, Operations Manager
Staffhouse International Resources
08.2013 - 01.2016
- Responsible for strategy formulation, planning, and implementation to achieve set corporate performance targets
- Oversees and monitors business operations, ensuring the satisfaction of both clients and overseas applicants while providing the needed resources to the organization to meet annual and quarterly KPIs
- Ensures efficiency in the implementation of operational processes by Business Units and the alignment of their plans to the corporate Vision, Mission, and Values, while guiding them in achieving set performance targets
- Facilitated the development of the corporate Vision and Mission Statement and the creation of a Strategic Planning framework for the company
- Developed and implemented a competency-based Performance Management system
- Developed the corporate performance and divisional process metrics, and its documentation system for proper monitoring
- Documented the Standard Operating Procedures and Processes, and the completion of the Operations Manual of the company
- Conducts final interview of supervisory candidates, and onboarding orientation to those hired.
Executive Coach / Consultant
Enrichment Training, Consultancy and Management Services
01.2003 - 10.2014
- Responsible for the delivery of corporate solutions to client organizations in the areas of strategic management, organizational development, business development, performance management consulting, customer relationship management, and training
- Conceptualizes designs and customizes training for sales and marketing, customer service, management/ leadership, project management, and behavioral programs
- Motivational speaker during conferences and conventions
- Designed and implemented the 7-day onboarding training, Personality and Career Development Program, whose purpose is to indoctrinate new employees to the culture of Union Galvasteel, while molding an attitude for success and instilling professionalism
- This was conducted once or twice a year for five years
- Designed and developed the competency-based Training Needs Analysis system of Ingasco, followed by training of its officers.
Managing Consultant / Project Manager
EDI-Staffbuilders International, Inc.
10.2008 - 07.2013
- Develop strategic directions and plans while giving training and guidance for implementing business development and executive search activities of Vietnamese business partner – Promanning
- Headed a team that was responsible for conceptualizing, planning, and executing the Human Capital Management (HCM) Roadmap Project for the Department of Prime Minister and the National Executive Council of Papua New Guinea, following agreed timelines, allocated budgets, and resource acquisitions and allocations, to support The PNG Vision 2050
- Acted as a strategic adviser to the Management team
- Conceptualized and developed the Sales Support Team business processes and reporting framework, resulting in ‘filled’ schedules of the Sales and Marketing team members during overseas client calls, and the opening of new leads in emerging and new markets
- Conducts developmental and learning interventions for staff and its clients ranging from leadership and soft-skills training to behavioral programs.
Chief Operations Officer
Imago Consultants Network, Inc.
01.1999 - 12.2002
- Started organization as a member of the Board of Directors, setting directions, strategies, objectives, systems, and plans
- Consultant for the company’s clients in the areas of OD, business development, research, systems development, e-CRM, and training
- Conducted 3-month market research for Caltex LPG that would help their distributors minimize cylinder capitalization and travel time resulting in minimized stock shortages.
Group Sales and Training Manager
Cosway Philippines, Inc.
09.1997 - 02.1998
- Headed the Sales and Training department that was responsible for developmental plans of networks, while conducting training programs for their growth and motivation
- Administered the reorganization and expansion of the company’s sales center networks throughout the country, as well as the formulation of its systems and policies leading to a more ‘balanced’ income flow among sales center operators, regardless of the existing volume in the area
- Addressed the operational needs and concerns of both sales centers and members of the various sales groups.
Senior Managing Consultant
John Clements Consultants, Inc.
03.1991 - 08.1997
- Headed the Sales and Marketing Group of HRD Division, having achieved 112% of the annual target
- Chief Facilitator for Tennessee Associates International’s programs on High-Performance Organization (HPO), Total Quality Management (TQM), Process Management (Improvement), and Change Management
- Responsible for overseas business development of Tennessee Associates, having completed one public seminar and two in-house trainings in Hong Kong, and three public seminars and seven in-house training programs in Saudi Arabia
- Conceptualized and developed new training materials in the areas of sales marketing, and leadership, while customizing/improving the division’s other training products and services
- Facilitated/conducted consulting and training programs for local and overseas clients in sales and marketing, strategic management, customer service, and other soft-skills programs.
Manager - Philippine Operations
Manila Exhibition Management, Inc.
01.1989 - 02.1991
- Headed the Philippine operations of an international trade exhibition company, the Andry Montgomery Group
- Responsible for developing the Philippine industrial trade exhibition market and creating systems that addressed exhibitors' and trade visitors' needs and concerns
- Organized the first industrial trade exhibit of international standards, the Philippine International Machinery Show ’90, the first machinery trade exhibit in the Philippines following international standards, and that was participated in by at least 50 foreign principals.
Territory Manager
Med-Asia, Inc.
07.1987 - 12.1988
- Headed a regional sales group, responsible for promoting and generating sales of its pharmaceutical products, as well as looking into the overall satisfaction levels of our prescribing doctors on our products and services
- Developed promotional sales strategies and plans applicable to the conditions and requirements of doctors within the territory, resulting in receiving the highest commission in one month.
Professional Medical Representative
Bayer Philippines, Inc.
03.1983 - 06.1987
- Responsible for developing promotional and marketing plans to improve the prescription base of pharmaceutical products carried within the territories covered
- Responsible for hitting sales quotas and addressing concerns that doctors in the territories covered may have.
Life Insurance Underwriter
Peter Cu Insurance Agency
05.1980 - 02.1983
- Responsible for generating sales of life insurance products of Great Pacific Life (Grepalife) Insurance
- Responsible for servicing 400+ policyholders inclusive of collections, policy amendments, and facilitation of claims.
Training and Unit Manager
Academe International Inc.
01.1979 - 04.1980
- Headed a business unit of account executives, responsible for generating sales of encyclopedias and other books, while training new salespeople on selling skills.
Education
Bachelor of Science - Marketing
Philippine School of Business Administration (PSBA)
Quezon City 01.1974 - 04.1978
High School Diploma -
La Salle Greenhills
San Juan City 01.1970 - 04.1974
Skills
Highlights on Consulting Projects
Glenn is recognized for his proficiency in guiding organizations through the critical facets of corporate success including. An overview on a few of these projects include:
- Designed and implemented the operational and performance management systems for an overseas recruitment company from the Vision-Mission-Values, strategic management system, Operations Manual, and appraisal system.
- Designed and facilitated the leadership and human resource developmental projects for the government of Papua New Guinea including Project Lead for Vision 2050: HCM Roadmap.
- Developed the recruitment system and process of an overseas recruitment firm in Vietnam, including staff training.
- Designed and conducted a week-long onboarding training program, whose purpose is to indoctrinate the newly hired employees each year into the culture of a roofing company, and which was conducted every year for eight years.
- Designed the competency-based training needs assessment and the framework of a corporate training plan for a gas distribution company.
- Developed and conducted custom-design training programs for a global compressor company (for over 10 years) that helped improve sales, service efficiency, coaching skills, and sales management.
- Led a project team on the research and feasibility of creating a new supply chain system (called 'Branded Refiller') for the LPG division of an oil company.
- Headed the market research team for determining an international pump company's Philippine market share and local industry standing.
- Facilitated Strategic Planning sessions for several multinationals and the Philippine office of a global NGO.
- Developed a 5-year business plan for a US start-up tech company which was used as the basis for its presentation to potential investors and the initial blueprint of its operations.
Personal Information
- Place of Birth: Seoul, Korea
- Father's Name: Cresciente L. Lopez (deceased)
- Mother's Name: Lucia Kim
- Date of Birth: 07/18/57
- Nationality: Filipino
- Marital Status: Married to Maria Victoria Manalo
Timeline
Business and OD Consultant
CGKL Consultancy Services
06.2019 - Current
Senior Principal Consultant
Beyond Jobs Consultants, Inc.
01.2019 - 08.2019
General Manager
Abojeb Manpower Solutions, Inc.
02.2016 - 12.2018
Corporate Planning / OD, Operations Manager
Staffhouse International Resources
08.2013 - 01.2016
Managing Consultant / Project Manager
EDI-Staffbuilders International, Inc.
10.2008 - 07.2013
Executive Coach / Consultant
Enrichment Training, Consultancy and Management Services
01.2003 - 10.2014
Chief Operations Officer
Imago Consultants Network, Inc.
01.1999 - 12.2002
Group Sales and Training Manager
Cosway Philippines, Inc.
09.1997 - 02.1998
Senior Managing Consultant
John Clements Consultants, Inc.
03.1991 - 08.1997
Manager - Philippine Operations
Manila Exhibition Management, Inc.
01.1989 - 02.1991
Territory Manager
Med-Asia, Inc.
07.1987 - 12.1988
Professional Medical Representative
Bayer Philippines, Inc.
03.1983 - 06.1987
Life Insurance Underwriter
Peter Cu Insurance Agency
05.1980 - 02.1983
Training and Unit Manager
Academe International Inc.
01.1979 - 04.1980
Bachelor of Science - Marketing
Philippine School of Business Administration (PSBA)
01.1974 - 04.1978
High School Diploma -
La Salle Greenhills
01.1970 - 04.1974
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