Courtney Breeanne Jaystree Calatrava
Don Carlos, Province Of Bukidnon
Summary
Dynamic Sales Development Representative with a strong background in cold calling and customer engagement. Skilled in utilizing CRM software to streamline processes, enhance lead qualification, and drive sales success. Eager to contribute to impactful sales strategies.
Overview
4
4
years of professional experience
Work History
Sales Development Representative
TAW
Remote
03.2024 - 01.2026
- Developed and maintained relationships with prospective clients through effective communication strategies.
- Conducted market research to identify potential leads and enhance outreach efforts.
- Utilized CRM software to track sales activities and manage customer interactions efficiently.
- Collaborated with sales team to refine lead qualification processes, improving overall effectiveness.
Appointment Setter
Homeaglow
Remote
10.2023 - 12.2024
- Scheduled appointments for clients by utilizing CRM software to manage leads efficiently.
- Conducted follow-up calls to confirm bookings and improve client satisfaction rates.
- Collaborated with team members to streamline communication processes and enhance operational efficiency.
- Resolved client inquiries promptly, ensuring a seamless appointment-setting experience.
- Set appointments with salespeople and potential customers.
Cold Caller
ACS VA
Remote
01.2022 - 06.2023
- Conducted cold calls to generate leads and enhance customer engagement.
- Utilized CRM software to track interactions and manage customer information efficiently.
- Developed scripts to improve call quality and increase response rates.
- Collaborated with sales team to refine outreach strategies based on feedback.
Education
Bachelor of Science - Criminology
Philippine Countryville College Inc.
Maramag, Province Of Bukidnon, Philippines04-2019
Skills
- Cold calling
- Goal-oriented mindset
- Customer relationship building
- Lead qualification
- Objection handling
- CRM management
- Email outreach
- CRM tracking
- Outbound sales management
- Sales team collaboration
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Analytical thinking
- Task prioritization
- Excellent communication
- Processing payments
- Written communication
- Time management
- Multitasking Abilities
- Reliability
- Customer satisfaction
- Active listening
- Effective communication
- Adaptability and flexibility
- Professionalism
- Time management abilities
- Continuous improvement
- Persuasive communication
- Consultative selling
- CRM software
Languages
English
Advanced (C1)
Timeline
Sales Development Representative
TAW
03.2024 - 01.2026
Appointment Setter
Homeaglow
10.2023 - 12.2024
Cold Caller
ACS VA
01.2022 - 06.2023
Bachelor of Science - Criminology
Philippine Countryville College Inc.