Connie Paña
CITY OF SAN JOSE DEL MONTE
Summary
Dynamic professional with experience as a Receptionist at Orchid Inn Hotel, excelling in front desk operations and client relations. Proven ability to resolve customer issues and maintain confidentiality, while effectively coordinating meetings. Skilled in greeting clients and managing telephone communications, ensuring a welcoming environment for all visitors.
Overview
2020
2020
years of professional experience
Work History
Receptionist
Orchid Inn Hotel Angeles City
- Ensured cleanliness of reception space to foster welcoming environment.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Ensured a professional and knowledgeable greeting for all visitors.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
High School Nurse
Bagong Silangan High School
2019 - 10.2019
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Assisted in designing comprehensive plans to enhance school safety.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Performed health screening for students and faculty by conducting Type and Type evaluations.
Education
Undergraduate - Bachelor of Science Nursing
Our Lady of Fatima University
Quezon City Skills
- Greeting and seating clients
- Front desk operations
- Telephone skills
- Meeting coordination
Languages
English
Beginner (A1)
Tagalog
Beginner (A1)
Interests
Readings
Listening to music
Cooking or baking
Timeline
Receptionist
Orchid Inn Hotel Angeles City
High School Nurse
Bagong Silangan High School
2019 - 10.2019
Undergraduate - Bachelor of Science Nursing
Our Lady of Fatima University
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