CONNA MAE POSADAS
SITIO TUYOP CARMENCITA PRES.ROXAS
Summary
Adept at field operations and customer relations, I significantly increased client satisfaction at Taytay Sa Kauswagan, INC. by optimizing work schedules and maintaining clear communication. My adaptability and decision-making skills ensured project deadlines were met and budgets effectively managed, demonstrating a proven track record of results through strategic planning and team leadership.
Overview
15
15
years of professional experience
Work History
Field Coordinator
Taytay Sa Kauswagan, INC.
Maayon Branch
01.2016 - 01.2023
- Conducted monthly staff meetings to communicate program needs and scheduled activities.
- Developed comprehensive training programs for new staff members, improving overall team performance.
- Negotiated contracts with vendors, securing favorable terms for materials and services needed onsite.
- Assisted Project managers in reviewing project plans and deliverables leading in increased clarity and understanding of expectations.
- Optimized work schedules to accommodate project deadlines, ensuring timely completion of tasks.
- Increased client satisfaction by maintaining frequent progress updates and addressing concerns promptly.
- Managed budgets effectively, tracking expenses and identifying opportunities for cost savings.
- Discussed volunteer opportunities and training requirements with interested candidates.
- Liaised between clients and teams on-site, ensuring that all queries are addressed promptly and accurately, resulting into utmost client satisfaction.
- Maintained records of receipts, orders, invoices, quotes and financial transactions to submit to treasurer.
Domestic Helper
Dorothy Leung
Hongkong, Hongkong
09.2007 - 10.2010
- Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Maintained a clean, safe, and organized home environment for family members.
- Provided attentive childcare with age-appropriate activities to foster growth and development.
- Established trust with employers through reliable performance in completing daily tasks efficiently.
- Utilized time management skills to effectively prioritize multiple responsibilities throughout each day.
- Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
Computer Secretarial - Secretary
Capiz State University ( Formerly PSPC)
Pontevedra, Capiz05.2001
Skills
- Field Operations
- Task Delegation
- Adaptability and Flexibility
- Job Prioritizing
- Decision-Making
- Customer Relations
- Stress Tolerance
Timeline
Field Coordinator
Taytay Sa Kauswagan, INC.
01.2016 - 01.2023
Domestic Helper
Dorothy Leung
09.2007 - 10.2010
Computer Secretarial - Secretary
Capiz State University ( Formerly PSPC)