CONCEPCION AGAN
BANKER
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
UNIVERSAL ASSOCIATE NEW ACCOUNT
Eastwest Banking Corporation
03.2023 - 06.2023
- Strengthened client relationships with exceptional communication skills and proactive problem-solving abilities.
- Established rapport with new clients to increase satisfaction and loyalty.
- Handled various accounting transactions.
- Monitored and verified suspicious activity on customer accounts.
Universal Associate Bank Teller
Eastwest Banking Corporation
10.2019 - 03.2023
- Performed account maintenance by closing out accounts and changing customer addresses.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Executed wire transfers, stop payments and account transfers.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
Branch Operation Associate
Eastwest Banking Corporation
10.2016 - 09.2019
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Reduced errors in customs declarations by conducting thorough reviews of paperwork prior to submission.
- Completed accurate data input or corrections into computer files.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Reduced the risk of fraud by implementing effective internal controls and monitoring systems.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Prepared working papers, reports and supporting documentation for audit findings.
Bank Teller
Chinabanking Corpration
01.2011 - 04.2014
- Executed wire transfers, stop payments and account transfers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed loan payments accurately, contributing to the overall efficiency of branch operations.
- Provided customer records, account statements and copies of checks.
Skills
Timeline
UNIVERSAL ASSOCIATE NEW ACCOUNT
Eastwest Banking Corporation
03.2023 - 06.2023
Universal Associate Bank Teller
Eastwest Banking Corporation
10.2019 - 03.2023
Branch Operation Associate
Eastwest Banking Corporation
10.2016 - 09.2019
Bank Teller
Chinabanking Corpration
01.2011 - 04.2014
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