Summary
Overview
Work History
Education
Skills
Weight Kg
Height Cm
Personal Information
Accomplishments
Timeline
Generic
Clissy Siclot

Clissy Siclot

Cordova

Summary

Dedicated and customer-focused professional with experience in front office operations and hospitality management. Proven ability to handle various duties, work under pressure, and provide excellent service.

Overview

4
4
years of professional experience

Work History

Front Office Team Leader

SotoGrande Hotel & Resort
06.2023 - Current
  • Demonstrated leadership skills, leading a team to achieve front office goals.
  • Managed front desk operations, ensuring smooth and efficient service.
  • Oversaw front office operations, ensuring efficient guest check-in processes to improve guest experience.
  • Managed administrative tasks, answered calls, and greeted visitors to enhance front desk service.
  • Addressed customer complaints and concerns professionally to maintain high satisfaction levels.
  • Fulfilled additional responsibilities to ensure team efficiency.
  • Coordinated room assignments and maintained accurate occupancy records daily.

Front Office Receptionist

LittleRock Cebu
01.2022 - 05.2022
  • Managed guest check-in and check-out processes, ensuring accurate collection of guest information and timely updates to guest records.
  • Assisted guests with hotel facilities, providing clear information and support to enhance their experience.
  • Greeted and assisted guests with inquiries and check-in processes.
  • Managed phone calls and directed them to appropriate staff members.
  • Scheduled appointments and maintained the front office calendar efficiently.

Service Crew (Asian Kitchen)

Mactan Cebu International Airport
01.2022
  • Greeted customers at entrance and assisted with seating and inquiries.
  • Presented menu, took orders, and provided tailored suggestions to enhance dining experience.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Bachelor of Science - Hospitality Managment

Cordova Public College
06-2023

General Academic Strand -

Proverbs Ville Academy
01-2018

High School -

Gun-ob High School
01-2015

Skills

  • Front desk operations
  • Operational oversight
  • Ability to work in a fast-paced environment
  • Excellent customer service and communication skills
  • Team collaboration
  • Ability to handle multiple tasks
  • Strong problem-solving skills
  • Conflict resolution skills
  • Leadership qualities
  • Ability to work under pressure

Weight Kg

45

Height Cm

160

Personal Information

  • Age: 26
  • Date of Birth: 08/26/99
  • Nationality: Filipino
  • Marital Status: Single

Accomplishments

  • With Honors- Gun-ob High School
  • With High Honors- Proverbs Ville Academy
  • Champion in Scrabble (Year 2023)- Cordova Public College
  • A Team Player Award (Year 2025)- SotoGrande Hotel & Resort

Timeline

Front Office Team Leader

SotoGrande Hotel & Resort
06.2023 - Current

Front Office Receptionist

LittleRock Cebu
01.2022 - 05.2022

Service Crew (Asian Kitchen)

Mactan Cebu International Airport
01.2022

Bachelor of Science - Hospitality Managment

Cordova Public College

General Academic Strand -

Proverbs Ville Academy

High School -

Gun-ob High School

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Clissy Siclot