Clint Roland Tumulak
Las Pinas City
Summary
Operational Trainer with comprehensive background in e-learning development, employee engagement and trainee communication efficiency. Excels in enhancing training outcomes and operational efficacy across diverse roles, including significant positions as an English teacher and trainer for various institutions. Demonstrates expertise in learning management systems and a proven track record of elevating candidate performance.
Overview
15
15
years of professional experience
Work History
Operational Trainer
OPTUM
Muntinlupa City
06.2023 - Current
- Conducts needs analysis on aspects (people, process and technology) relating to the candidates’ performance to identify gaps and improvement points that will have an impact on the business goals
- Assesses candidates in terms of understanding their strengths and weaknesses prior to them getting endorsed to the different LOBs of the company
L2 Product Specific Trainer
EPERFORMAX CONTACT CENTERS & BPO
Pasay City
09.2022 - 02.2023
- Handles classes geared towards ARRIA’s product specific training, coaching and performance analyzing
- Trains agents in terms of product knowledge and importance of achieving standard KPIs
- Collaborates with colleagues to help address developments within the program
L1 Global Communications Trainer
EPERFORMAX CONTACT CENTERS & BPO
Pasay City
02.2022 - 09.2022
- Handles classes geared towards communication development
- Trains new hires in terms of improving their communication, and achieving success through various activities
Online English Teacher
FREELANCE
Las Pinas City
08.2021 - 02.2022
- Teaches General and Business English Language Education to Japanese professionals
Online English Teacher
STEPFORWARD PHILIPPINES
Taguig City
01.2021 - 08.2021
- Teaches Business English Language Education to Japanese professionals
- Guides students to aid them in achieving their English language goals
- Collaborates with colleagues to address teaching and research issues
- Keeps abreast of developments in the field by reading current books, talking with colleagues, and participating in professional trainings
- Assists students who need extra help with their online coursework and presentation
Senior English Teacher
PICO PHILIPPINES INC.
Muntinlupa City
10.2015 - 12.2020
- Conducts classes, workshops, and demonstrations to teach principles, techniques, or methods in subjects such as basic English language skills including speaking, reading, writing, and listening
- Establishes clear objectives for all lessons, units, and projects and communicates those pertinent points to Japanese students
- Instructs students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations.
- Guides and counsels students with adjustment or academic problems, or special academic interests
- Observes students to determine qualifications, limitations, abilities, interests, and other individual characteristics
- Prepares objectives and outlines for courses of study, following curriculum guidelines or requirements of the school
- Prepares students for further education by encouraging them to explore learning opportunities and to persevere with challenging tasks
Part-Time Online English Teacher & Trainer
168 ENGLISH
Las Pinas City
04.2015 - 10.2015
- Evaluates and grades Chinese students' class work, assignments, and papers
- Recruits, trains, and supervises newly hired teachers
- Collaborates with colleagues to address teaching and research issues
- Keeps abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional trainings
- Assists students who need extra help with their online coursework
English Teacher
PARAMOUNT PARK ENGLISH ACADEMY
Las Pinas City
06.2013 - 07.2015
- Evaluates and grades Korean students' class work, assignments, and papers
- Plans, evaluates, and revises curricula, course content, course materials, and methods of instruction
- Assists students who need extra help with their coursework outside of class
- Maintains regularly scheduled office hours to advise and assist students
- Compiles, administers, and grades examinations, or assigns work to others
- Performs administrative duties such as serving as assistant head teacher
Online English Teacher & Trainer
EDUBOX
Paranaque City
10.2012 - 06.2013
- Evaluates and grades Korean students' class work, assignments, and papers
- Supervises co-teachers regarding protocol training
- Trains and supervises newly hired teachers
English Teacher
PARAMOUNT PARK ENGLISH ACADEMY
Las Pinas City
03.2010 - 08.2012
- Evaluates and grades Korean students' class work, assignments, and papers
- Advises students on different academic concerns
- Acts as an adviser to students concerning academic matters
English Teacher
BRINTONE LEARNING CENTER
Muntinlupa City
01.2010 - 02.2010
- Prepares, administers, and grades tests and assignments to evaluate students' progress
- Establishes clear objectives for all lessons, units, and projects, and communicates these objectives to Korean students
- Assists students who need extra help, such as by tutoring and preparing and implementing remedial programs
- Assigns lessons and corrects homework
Education
TESOL Certified -
AMERICAN TESOL INSTITUTE
04.2018
Bachelor of Arts - Psychology
UNIVERSITY OF PERPETUAL HELP SYSTEM – DALTA
04.2009
Skills
- Learning management systems
- E-learning development
- Training evaluation
- Technical training
Websites
Personal Information
- Place of Birth: Mandaluyong City
- Date of Birth: 09/15/87
Timeline
Operational Trainer
OPTUM
06.2023 - Current
L2 Product Specific Trainer
EPERFORMAX CONTACT CENTERS & BPO
09.2022 - 02.2023
L1 Global Communications Trainer
EPERFORMAX CONTACT CENTERS & BPO
02.2022 - 09.2022
Online English Teacher
FREELANCE
08.2021 - 02.2022
Online English Teacher
STEPFORWARD PHILIPPINES
01.2021 - 08.2021
Senior English Teacher
PICO PHILIPPINES INC.
10.2015 - 12.2020
Part-Time Online English Teacher & Trainer
168 ENGLISH
04.2015 - 10.2015
English Teacher
PARAMOUNT PARK ENGLISH ACADEMY
06.2013 - 07.2015
Online English Teacher & Trainer
EDUBOX
10.2012 - 06.2013
English Teacher
PARAMOUNT PARK ENGLISH ACADEMY
03.2010 - 08.2012
English Teacher
BRINTONE LEARNING CENTER
01.2010 - 02.2010
TESOL Certified -
AMERICAN TESOL INSTITUTE
Bachelor of Arts - Psychology
UNIVERSITY OF PERPETUAL HELP SYSTEM – DALTA
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