Detail-oriented IT Support Engineer with 5+ years of experience specializing in Tier 2 support, cloud administration, and endpoint management. Proficient in managing Microsoft 365 services, Azure environments, and Intune-based device configurations. Skilled in resolving cybersecurity incidents via Microsoft Defender and maintaining system compliance with industry standards. Experienced in IT asset inventory, procurement coordination, and PowerShell scripting. Also well-versed in Adobe Creative Suite, with a personal passion for travel and photography.
Systems & Cloud Administration
Security & Compliance
Device, Configuration & Asset Management
Scripting & Automation
Creative & Design Tools