Cleofe Lomotos
Licensed Professional Teacher And Customer Service Representative
Gutalac
Summary
Seeking for a challenging opportunity where I will be able to utilize my skills and experiences, educational background, and my ability to work well with people, which will allow me to grow personally and professionally. Willing to Undergo any training and willing to work in shifting hours and special occasions. Experienced Customer Service Representative with 4 years of experience working in busy, fast-paced call center. Committed to providing prompt, quick and accurate service to large volume of incoming calls.
Overview
8
8
years of post-secondary education
Work History
Call Center Customer Service Representative
- Responded to customer comments and questions via LiveChat during shifts.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Detailed payment options and explained price, receipt and billing details to customers.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- High-Volume Call Handling
- Customer service expert
Education
High School Diploma -
Gutalac National High Scholl
Gutalac Zamboanga Del Norte 03.2010 - 03.2014
Bachelor of Secondary in Education - Major in Mapeh
Jose Rizal Memorial State University
General Luna Street, Turno, Dipolog City 05.2014 - 05.2018
Skills
Written and oral communication
undefinedTimeline
Bachelor of Secondary in Education - Major in Mapeh
Jose Rizal Memorial State University
05.2014 - 05.2018
High School Diploma -
Gutalac National High Scholl
03.2010 - 03.2014
Call Center Customer Service Representative
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