Summary
Overview
Work History
Education
Skills
Timeline
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Clark Jemuel Leyco

Clark Jemuel Leyco

Antipolo City,Rizal, Philippines

Summary

Detail-oriented Subject Matter Expert skilled in data analysis and reporting. Identifies root causes of complex issues, implementing tailored solutions that drive team effectiveness. Delivers engaging training materials that enhance agents' skills and understanding. Adept at analysing complex problems, delivering practical solutions, and providing guidance on best practices. Strong communicator with ability to liaise between teams and stakeholders, ensuring smooth project execution.

Overview

6
6
years of professional experience

Work History

Subject Matter Expert

LizardBear Tasking, Inc.
Antipolo City
06.2024 - Current
  • Advised on subject-specific issues, enhancing team effectiveness and efficiency through tailored solutions.
  • Created training materials and facilitated training sessions for agents, improving their understanding and skills.
  • Resolved complex problems by identifying root causes and implementing effective solutions.
  • Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
  • Conducted data analysis and assessment, presenting actionable insights to management.
  • Acted as the leading subject matter expert, providing guidance to team members.

Agent

LizardBear Tasking, Inc.
Antipolo City
04.2020 - 06.2024
  • Content Moderator: Reviews and evaluates user-generated content across digital platforms, ensuring all content adheres to the community guidelines, legal policies, and platform standards.
  • AI Trainer: Interacts and evaluates the large language models' responses, creates high-quality datasets, and labels data, ensuring the models' output is accurate, safe, and helpful for users
  • Speech Transcriptionist: Creates written versions of conversations that follow the conventions of written language, like grammar rules and industry standards from the given audio or video content.
  • Recognised for outstanding performance as a top teammate over multiple months.

Education

Bachelor of Science - in Civil Engineering

University of Rizal System
Antipolo City, Rizal
01-2024

Accountancy, Business, and Management Strand

Skill-Power Institute, Inc.
Antipolo City, Rizal
01-2020

Skills

  • Creating materials and data presentation
  • Data analysis and reporting
  • Great communication skills
  • Proficient in Microsoft Office and Google Suite
  • Tech Literacy
  • Attention to detail
  • Strong leadership skills
  • Adaptability
  • Conflict resolution
  • Critical thinking
  • Emotional Resiliency

Timeline

Subject Matter Expert

LizardBear Tasking, Inc.
06.2024 - Current

Agent

LizardBear Tasking, Inc.
04.2020 - 06.2024

Bachelor of Science - in Civil Engineering

University of Rizal System

Accountancy, Business, and Management Strand

Skill-Power Institute, Inc.
Clark Jemuel Leyco