Summary
Overview
Work History
Education
Skills
Timeline
Generic
CLARICE TABANAO

CLARICE TABANAO

Summary

  • Consistently go above and beyond in the task assigned to me.
  • Keen eye in catching errors.
  • Swiftly adapts to new technologies and tools.
  • Adapts easily to changing challenges.
  • Tackling complex challenges and finding solutions are enjoyable to me.
  • Deeply and honestly committed to achieving excellence in my field of work.
  • Consistently excel at articulation ideas clearly and concisely.
  • Consistently achieve and exceed performance targets.
  • I am self driven and consistently strive for excellence.
  • Always make sure to get the job done.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Professional and industrious Senior Receptionist bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.

Overview

26
26
years of professional experience

Work History

Receptionist

HX Expeditions
10.2021 - Current
  • Managed multiple task and met time sensitive deadlines
  • Checks in guests and crew, distributes visitor's cards and managed logbooks to comply with security initiatives
  • Assist Guest Services Manager with accounting reports
  • Night auditor
  • Senior Safety Representative
  • Prepares safety list for guests and crew
  • Prepares and make reservations for both guest and crew
  • Making sure that crew has complete documentation upon embarking
  • Allocates crew cabins
  • Assist Chief Purser in preparing crew effect declaration
  • Account handling of both guest and crew
  • Assisting expedition for guest flights, transfers and excursion booking
  • Assistant to the Chief Purser during crew embarkation and preparing port clearance
  • Prepare Crew cards, access cards, safety cards and other documentation the crew needs during embarkation
  • Access to Fidelio Crew module and OCS COB
  • Assist the Chief Purser in crew cabin allocation
  • Prepares Crew effect declaration
  • Assist the Chief Purser ( Port Clearance and Payroll)

Small Business Manager

CASA LA GRANJA
01.2020 - 01.2021
  • Managed a small business at home and online business
  • Assisted running a small Hotel business for a relative, CASA LA GRANJA

Receptionist

Hurtigruten Norway |Ms Fram
10.2010 - 04.2020
  • Checking in both crew and guest
  • Booking of crew in Fidelio Crew Module
  • Prepares crew documents for on signers
  • Assisting the Chief Purser for guest and crew clearance
  • In charge of tender pit operation
  • In charge of Shop on board
  • In charge of ordering shop stocks, inventory and sales
  • Knowledge in both Fidelio SPMS and MMS module
  • In charge of both Crew and Guest accounts
  • Assistant to the Chief Purser during crew embarkation and preparing port clearance
  • Prepare Crew cards, access cards, safety cards and other documentation the needs during embarkation
  • Allocates crew cabins
  • Prepares crew effect declaration

Customer Service Representative

Teletech, Inc.
01.2007 - 01.2010
  • Worked as an agent for an Insurance account
  • Worked as an agent for Network company account
  • Dealt with customer complaints and claims
  • Technical Support for Dish Network

Passenger Services Assistant

P&O, UK MV Aurora
01.2002 - 01.2007
  • Handles guest complains and inquiry
  • In charge in currency exchange to guest
  • Prepares balance sheet- end of day
  • Assist Admin Manager for port clearance
  • Assist with Tours staff during shore excursion
  • Assist Accounting Manager preparing end of the month accounting report

Bar Staff

P&O, Australia
01.2003 - 01.2005
  • Wine Steward
  • Serves drink to the guest
  • Upselling specialty drinks of the day
  • Part of my contract has been in charged of the Pizzeria
  • Knowledge in being a Barista

Chief Stewardess

Amusement World
01.2002 - 01.2003
  • In Charge of VIP guest
  • Hosting VIP guest to the Restaurant and Bar
  • In charge of accounting tips for the Bar staff
  • Assist Bartender

Accounting Officer

Iloilo Supermart, Inc.
01.1999 - 01.2001
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Input volume of monthly invoices with consistent accuracy
  • Managed accounts payable, receivables and payroll
  • Monitored status of accounts payable and receivables to facilitate prompt processing
  • Managed accounting records, performed dues-ins, and dues outs task
  • Tracked expenses and inventory purchases against budget guidelines
  • Overseeing weekly inventories
  • Preparing payroll

Education

Bachelor of Science - Accountancy

University of San Agustin

Skills

  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Dedicated Team Player
  • Record keeping
  • Bookkeeping
  • Accounting
  • Good in English Communication
  • Knowledge in Basic German Language
  • Organization skills
  • Time management
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Data entry

Timeline

Receptionist

HX Expeditions
10.2021 - Current

Small Business Manager

CASA LA GRANJA
01.2020 - 01.2021

Receptionist

Hurtigruten Norway |Ms Fram
10.2010 - 04.2020

Customer Service Representative

Teletech, Inc.
01.2007 - 01.2010

Bar Staff

P&O, Australia
01.2003 - 01.2005

Passenger Services Assistant

P&O, UK MV Aurora
01.2002 - 01.2007

Chief Stewardess

Amusement World
01.2002 - 01.2003

Accounting Officer

Iloilo Supermart, Inc.
01.1999 - 01.2001

Bachelor of Science - Accountancy

University of San Agustin
CLARICE TABANAO