Clarice Earls
Rosenberg
Overview
19
19
years of professional experience
Work History
Associate Access Specialist- Remote
Vanderbilt University Medical Center
08.2023 - Current
- Answers calls for multiple areas in efficient and effective manner using standard greetings for opening of call, content of call and closure of call
- Ensures accuracy in answering questions and assisting customer with requests to meet their needs
- Captures customer information and document using messaging system to clinic staff and/or providers
- Schedules appointments in electronic systems using guidelines for area/department including prioritizing patients' health problems according to their urgency, educating/advising patients and making safe, effective decisions
- Provides information to customer regarding appointment location, process steps, parking, etc.
Patient Access Representative II
Memorial Hermann Medical Group
11.2015 - 08.2023
- Answering multi telephone lines, routing calls, taking messages, greeting visitors and patients, handling correspondence, scheduling appointments
- Benefits eligibility via third party insurance companies, registration, and verification i.e., Medicare, Medicaid, and commercial insurances
- Collect payments
- Relay data among patients and other staff members, and provides them with updates as needed.
Patient Coordinator/Admissions Specialist/PR Associate
Burzynski Clinic
09.2015 - 11.2015
- Answering multi telephone lines, routing calls, taking messages, greeting visitors and patients, handling correspondence, scheduling appointments
- Benefits eligibility, registration, and verification
- Assess and screen patients as well as provide them with education about medical processes and procedures
- Provide referrals for continuing care and locate community resources for patients
- Assist with locating funding for special procedures or other patient needs.
Correctional Clinical Associate
University of Texas Medical Branch Correctional Managed Care
11.2014 - 03.2015
- Provided diversified administrative, clerical, and technical assistance within the correctional healthcare facility through electronic information systems management, medical records processing, or materials inventory/procurement activities.
Patient Coordinator/Admissions Specialist
Burzynski Clinic
05.2010 - 12.2013
- Benefits eligibility and verification
- Assessed and screened patients as well as provided them with education about medical processes and procedures
- Provided referrals for continuing care and located community resources for patients
- Assisted with locating funding for special procedures or other patient needs.
Data Entry Clerk (Contract)
Dean’s Professional Services Inc. (UTMDACC)
11.2006 - 05.2009
- Collected and examined all pertinent distribution data as assigned
- Worked directly with internal operations departments (purchasing, warehouse, finance, customers’ service).
Patient Appointment Scheduler (Contract)
Dean’s Professional Services Inc. (Diagnostic Clinic of Houston)
08.2006 - 11.2006
- Provided professional customer service by obtaining and verifying necessary demographic and insurance information
- Responsible for making and scheduling future patient appointments.
Administrative Assistant
Silver & Associates Consulting Inc (UTMDACC)
12.2005 - 06.2006
- Data entry; Utilized PICIS (OR Manager Live Database) and Templates to create, revise, And audit trail ACB and Main OR Surgeon’s Preference cards for Management Information Systems/Perioperative
- Assisted in preparation and control of records, statistics, and reports regarding operations, personnel.
Clerk
University of Texas M. D. Anderson Cancer Center
10.2004 - 10.2005
- Ordered, received and distributed supplies and equipment
- Inspected supplies delivered from vendors, checked incoming deliveries against invoices and packaged outgoing shipments
- Documented computerized inventories of stock and performed data entry tasks related to purchasing and distributing materials.
Education
Master’s of Health Care Administration -
UNIVERSITY OF PHOENIX
Houston, TX09.2018
Bachelors of Science Health Care Administration with a concentration of Long Term Health Care -
UNIVERSITY OF PHOENIX
Houston, TX08.2012
Associates of Arts Health Care Administration -
AXIA COLLEGE
Houston, TX11.2009
Diploma -
SHARPSTOWN HIGH SCHOOL
Houston, TX06.1999
Professional Profile
Seeking a position that will allow me to incorporate my knowledge and experience combined with my Associates of Art in Health Care Administration Degree, Bachelor of Science in Health Administration Degree, and Master’s in Health Care Administration Degree, Microsoft Office; Word, Excel, Outlook and Access, Lawson, Procurement Inventory, Accounts Payable, Sciquest ImageNow, Lotus Notes, Ascend, EMR, RMS, PLUS OR PICIS/OR Live Database, Clinic OR Manager, NextGen, 10 Key Touch, Medical Terminology, Athena, EPIC
Timeline
Associate Access Specialist- Remote
Vanderbilt University Medical Center
08.2023 - Current
Patient Access Representative II
Memorial Hermann Medical Group
11.2015 - 08.2023
Patient Coordinator/Admissions Specialist/PR Associate
Burzynski Clinic
09.2015 - 11.2015
Correctional Clinical Associate
University of Texas Medical Branch Correctional Managed Care
11.2014 - 03.2015
Patient Coordinator/Admissions Specialist
Burzynski Clinic
05.2010 - 12.2013
Data Entry Clerk (Contract)
Dean’s Professional Services Inc. (UTMDACC)
11.2006 - 05.2009
Patient Appointment Scheduler (Contract)
Dean’s Professional Services Inc. (Diagnostic Clinic of Houston)
08.2006 - 11.2006
Administrative Assistant
Silver & Associates Consulting Inc (UTMDACC)
12.2005 - 06.2006
Clerk
University of Texas M. D. Anderson Cancer Center
10.2004 - 10.2005
Master’s of Health Care Administration -
UNIVERSITY OF PHOENIX
Bachelors of Science Health Care Administration with a concentration of Long Term Health Care -
UNIVERSITY OF PHOENIX
Associates of Arts Health Care Administration -
AXIA COLLEGE
Diploma -
SHARPSTOWN HIGH SCHOOL
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